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Avalara - New SaaS Software

Avalara Reviews in July 2026: User Ratings, Pros & Cons

Simplify tax compliance with automated solutions.

4.11

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Avalara Reviews & Ratings

4.11

Very Good

Based on 517 ratings & 437 reviews

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Rating Distribution

Excellent

(252)

Very Good

(109)

Good

(21)

Poor

(12)

Terrible

(43)

Spotsaas Editor’s POV

Avalara is a leading tax automation platform designed to simplify complex compliance tasks for businesses of all sizes. Its core strength lies in real-time tax calculation (AvaTax), automated returns filing, exemption certificate management, and integration with accounting, ERP, ecommerce, billing, and subscription platforms. Avalara’s extensive jurisdictional ...Read more

Avalara pros and cons

  • Exemption management: Automates certificate collection, validation, and storage.

  • Pre-built integrations: Works with major ERP, ecommerce, billing, and accounting platforms.

  • Real-time tax calculation: Automatically applies accurate tax rates within connected systems.

  • Broad compliance coverage: Supports sales/use tax, VAT, GST, and global tax rules across jurisdictions.

  • Advanced feature learning curve: Custom workflows may require technical support.

  • Usage-based pricing: Costs can rise with transaction volume and feature usage.

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Showing 141-150 out of 437

AU

Anonymous User

08/04/22

5 out of 5

"Works great!"

What do you like best about Avalara? Avalara is simple and easy to use. It offers what is needed without having so many features that it's cumbersome to learn. It also integrates nicely with other systems for a seamless filing, and does a great job of identifying potential compliance gaps.

AU

Anonymous User

07/24/22

0.5 out of 5

"It has not worked for us"

What do you like best about Avalara? It would be a great tool to help us calculate US tax for our US customers, and it appears that it should be working with our invoicing system on Kimble. it is a great tool.

AU

Anonymous User

07/24/22

0.5 out of 5

"It has not worked for us"

What do you like best about Avalara? It would be a great tool to help us calculate US tax for our US customers, and it appears that it should be working with our invoicing system on Kimble. it is a great tool.

AU

Anonymous User

07/15/22

1.5 out of 5

"The software needs work."

What do you like best about Avalara? The software has a good deal of bugs. Their support team seems swamped and it takes a while to get ahold of someone with the background required and able to address the problems. There are team members that genuinely care but I've had support cases closed without really reading into the problem far enough to understand that the core issue hasn't been addressed.

PB

Paula B

06/17/22

5 out of 5

"Has everything you need to complete your sales tax needs."

What do you like best about Avalara? The ease of Avalara doing the hard work of keeping up with the ever-changing sales tax laws and rate changes each state has on ongoing bases. The ability to find your customer's exemption certificates in one location instead of looking through tons of paper copies to find the exemptions.

AU

Anonymous User

06/14/22

4 out of 5

"Sales tax compliance partner"

What do you like best about Avalara? Sales tax automation, easy to add new states. What do you dislike about Avalara?

GC

Gino C

06/07/22

5 out of 5

"Best in Class"

What do you like best about Avalara? Best in class service and software. No other company has a robust platform that can handle both sales and telecom taxes. Great documentation. Excellent customer. One-stop shop to solve many compliance issues.

HW

Harley W

04/15/22

5 out of 5

"Avalara Tax"

What do you like best about Avalara? The Questions and answers and the time that the Presenter go over each topics. What do you dislike about Avalara?

JK

John K

03/30/22

5 out of 5

"Avalara for Small and Midsized Companies"

What do you like best about Avalara? Avalara has benefitted our company by reducing the risk for sales tax compliance. As a small company, resources are limited. Avalara has allowed us to grow our web store while maintaining compliance in multiple states.

BF

Brad F

03/14/22

4.5 out of 5

"Impressed Controller"

What do you like best about Avalara? The the laid-back and direct tone of the presentation. Very prepared team. I look forward to future presentations What do you dislike about Avalara?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].