Attentive Review: Is It The Right SMS Marketing Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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Attentive offers custom pricing plan
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What is Attentive?
Attentive is a virtual text message marketing platform that helps businesses to generate enhanced profits digitally. It offers tailored SMS campaigns that center on customer-centric approaches and provide more efficient options to grow your SMS and email subscriber list. Its data insights allow you to get into the minds of your audience and come up with powerful messages that encourage them to take action. Besides, Attentive empowers you to reach out to mobile customers more effectively compared to emails, while having greater success rates with each
Pricing
Attentive offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Attentive was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Attentive
- Team types
- Large Enterprises, Medium Business
Why teams choose Attentive
Data-driven approach improves campaign effectiveness
Easy integration with existing systems
Focus on customer engagement drives results
Is Attentive right for you?
What buyers should know before shortlisting Attentive
Attentive has garnered high praise from users in the past 12 months for its robust SMS/MMS marketing platform tailored for enterprise digital marketers. Customers laud the platform for its exceptional customer service, offering a 'White Glove' experience that includes proactive support, strategic recommendations, and personalized assistance in maximizing SMS campaigns.
The platform's intuitive UI, powerful segmentation features, and seamless integrations have resulted in positive ROI for many businesses. Users appreciate the ease of use in setting up campaigns, A/B testing, and detailed reporting, along with the prompt and helpful support from attentive customer success managers.
While some users noted minor concerns about pricing and the need for continued platform enhancement, the overall sentiment towards Attentive remains overwhelmingly positive. With its user-friendly interface, comprehensive support, and innovative features like automated SMS journeys, Attentive emerges as an essential tool for businesses looking to engage customers effectively through SMS marketing while receiving top-notch support and guidance.
Attentive pros and cons
- Attentive pros
Data-driven approach improves campaign effectiveness
Easy integration with existing systems
Focus on customer engagement drives results
- Attentive cons
Limited to SMS, may not suit all strategies
Requires ongoing management for best results
Ready to try it?
Get started with Attentive
Connect with the team for a personalised demo.
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Compare Attentive side-by-side with top SMS Marketing Software alternatives.
What is the pricing of Attentive?
Attentive uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Attentive reviews and ratings
What buyers like
- Exceptional customer support with responsive and proactive team that offers strategic recommendations.
- User-friendly platform with easy onboarding, intuitive UI, and minimal management time required.
- Powerful segmentation features and analytics for effective communication and performance measurement.
Common complaints
- Limited complaints about the platform being pricey for some users.
- Desire for more integrations and advanced features in the Marketplace to enhance functionalities further.
What users are saying
JT
Jeff T
02/05/24
"A great platform to grow your loyal mobile customers - with 'White Glove' customer support"
What do you like best about Attentive? A lot of companies are developing tools, functionality, and platforms that are optimized for the needs of ...
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BL
Braden L
01/29/24
"Hands Down Best SMS/MMS Platform"
What do you like best about Attentive? This company provides amazing support and service, and a very robust tool for connecting with our customers to ...
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CC
Chloe C
01/23/24
"Exceptional Service"
What do you like best about Attentive? I only have positive things to say about Attentive. The team is incredibly responsive and always mindful of our ...
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VP
Vladimir P
01/18/24
"Innovative company with knowledgeable support team"
What do you like best about Attentive? We have now been with Attentive for over a year and the team uses it every week. Good ROI so far, knowledgeable ...
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VP
Vladimir P
01/18/24
"Innovative company with knowledgeable support team"
What do you like best about Attentive? We have now been with Attentive for over a year and the team uses it every week. Good ROI so far, knowledgeable ...
Read more
CG
Chad G
01/16/24
"A Nearly Instantaneous SMS Marketing Success"
What do you like best about Attentive? The incredible support team that goes above and beyond to deliver solutions, as well as the options for ...
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Attentive security and data handling
Key compliance certifications and security features for IT and security teams evaluating Attentive.
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Alternatives to Attentive
Attentive Customers
Jack in the box
Attentive Support Options
Frequently Asked Questions About Attentive
Common questions buyers ask before choosing Attentive.
Buyers commonly note the following limitations of Attentive: Limited to SMS, may not suit all strategies; Requires ongoing management for best results; Potentially high costs for extensive campaigns.
Some top alternatives to Attentive includes SlickText, EZ Texting, ExpertTexting, SimpleTexting and Buddy Texts.
Attentive offers Quotation Based pricing model
The starting price is not disclosed by Attentive. You can visit Attentive pricing page to get the latest pricing.
Ready to try it?
Get started with Attentive
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
