Animoto Reviews in July 2026: User Ratings, Pros & Cons

Very helpful

Very helpful, very responsive. Exactly what one would hope for with a company like this. Makes me want to come back and actually do business with you.

I don’t know why my first attempt in…

I don’t know why my first attempt in May of 2018 was never received. I cancelled, assuming it went through. It disgusts me that you can clearly see that since May of 2018, I never used the service again. I know that you could do something to resolve this issue but you choose not to. And no. I don’t want you to reinstate services for 6 months at no additional charge. I cancelled initially because I was not satisfied with your product. Why would I want it back? I imagine you will only start ...

Animoto straight up lied to me!

I used Animoto to create a slideshow for a Christmas present. The actual process of creating the slideshow went smoothly, but the process of "producing" the project was a total nightmare. Since I was creating it for a friend, and not a professional setting, I wanted to produce it using the "Personal Plan" which was the cheapest option. When I selected the plan, I got a warning that my project had features that were exclusive to the much more expensive options, however they would not tell me ...

Simple drag and drop application for creating animated video

What do you like best? The best thing I like with this application is its simplicity that anybody can easily make an animated video as per their requirement for giving information about their products and services. What do you dislike? There is certainly nothing for me to dislike this tool as of now. Recommendations to others considering the product: My suggested tool for making animated video quickly for your products and services. What problems are you solving with the ...

I recommend not doing business with…

I recommend not doing business with this company. We had a subscription for a year. On the following year they auto-billed and never sent any warning about this or even a receipt. Luckily my credit card showed the payment was charged and I contacted the company the same day to cancel the annual subscription and refund us.There customer service policy is No EXCEPTIONS No REFUNDS. What kind of crappy business is this? I'm making an FCC claim against the company. This is unethical business.

i love Animoto

It is an awesome experience I’d like making a edit on instagram

Animoto Customer Success team responded…

Animoto Customer Success team responded very promptly and I was able to get help I needed.

Doesn't deserve 1 star-Poor Security AND Customer Service

Security a BIG problem at Animoto and the service is not customer friendly! My account was hacked and I found a threatening email in my junk mail saying they were infecting my malware etc... They said they had full access and control over my computer and all my accounts and passwords. They said they could see me on my camera and had recorded me. They threatened to post on social media and wanted me to send 900$ with current bitcoin. I couldn't get into my account but I sent Animoto a copy ...

My use of Animoto

I use Animoto not only for my personal memories but also as a book trailer for the novels I write. I found Animoto to be a great tool to send via email to friends and family in place of a Christmas newsletter. So much more fun to view!

Animoto customer service rocks!

I love working with Animoto customer service. They're always quick and efficient if I have a question. Thank you!