Amazon Polly Review: Is It The Right Text to Speech Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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ISO 27001Amazon Polly offers custom pricing plan
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Overview
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What is Amazon Polly?
Amazon Polly is an advanced text-to-speech tool that harnesses deep learning technologies for transforming written text into lifelike speech. It includes a extensive collection of voices for a whole host of languages, allowing users to generate MP3 and OGG files. Great for both individual professionals and businesses, users can benefit from this program without charge for multiple replays. Moreover, with its customized control options like lexicons and SSML tags, you're able to adjust speech features like speed,
Pricing
Amazon Polly offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAAISO 27001SSO & MFA supported
Data residency:Global
Amazon Polly Software Demo
Amazon Polly was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Amazon Polly
- Use cases
- E-learning content creators, Customer service automation, Media and entertainment production
- Team types
- Developers integrating TTS in applications, Content creators needing voiceovers
- Company size
- Small Business, Large Enterprises
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Amazon Polly
Wide variety of natural-sounding voices across many languages
Deep learning-based speech synthesis for lifelike audio
Customizable speech features via lexicons and SSML tags
Is Amazon Polly right for you?
Best for scalable, natural-sounding multilingual text-to-speech applications.
Choose Amazon Polly if
- You need lifelike voices across many languages for global audiences.
- You want deep learning-based speech synthesis with customizable features.
- You require integration within AWS ecosystem for scalable deployment.
Consider alternatives if
- You need an offline or fully on-premise text-to-speech solution.
- You have limited technical resources for integration and setup.
What buyers should know before shortlisting Amazon Polly
Amazon Polly generates speech from text with support for 29 languages and 140+ voice options. Before shortlisting, verify that your use case tolerates the required internet connection—Polly has no offline mode.
Test latency in your deployment environment, as speech synthesis requests depend on AWS API response times. Check voice availability for your target languages.
While Polly covers major languages, some regional variants or specialized voices (children's voices, specific accents) may not exist. Review pricing: you pay per character synthesized, which scales quickly for high-volume applications.
Request a cost estimate based on your expected monthly character count during the demo. Confirm integration requirements with your tech team.
Polly works through AWS APIs and SDKs, so you need AWS infrastructure access and developer resources to implement. If you need on-premise deployment or air-gapped environments, Polly won't work—it requires live AWS connectivity.
Amazon Polly pros and cons
- Amazon Polly pros
Wide variety of natural-sounding voices across many languages
Deep learning-based speech synthesis for lifelike audio
Customizable speech features via lexicons and SSML tags
- Amazon Polly cons
Pricing details are not fully transparent and require sales contact
Limited free usage with potential cost escalation for high volume
Ready to try it?
Get started with Amazon Polly
Try the free plan and upgrade when ready.
Still comparing?
See how it stacks up
Compare Amazon Polly side-by-side with top Text to Speech Software alternatives.
What is the pricing of Amazon Polly?
Amazon Polly uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Amazon Polly Pricing Plans
Free
Amazon Polly’s Standard voices : 5 million characters per month for speech or Speech Marks requests, for the first 12 months, starting from your first request for speech
For Neural voices, the free tier includes 1 million characters per month for speech or Speech Marks requests, for the first 12 months, starting from your first request for speech
Simple-to-Use API
Wide Selection of Voices and Languages
Synchronize Speech for an Enhanced Visual Experience
Show more +
Pay as you go
Amazon Polly’s Standard voices are priced at $4.00 per 1 million characters for speech or Speech Marks requests (when outside the free tier).
Amazon Polly’s Neural voices are priced at $16.00 per 1 million characters for speech or Speech Marks requested (when outside the free tier).
Simple-to-Use API
Wide Selection of Voices and Languages
Synchronize Speech for an Enhanced Visual Experience
Show more +
Weighing your options?
Not sure if Amazon Polly fits your budget?
Amazon Polly reviews and ratings
Buyer sentiment
Users generally appreciate Amazon Polly's natural voice quality and customization options but note pricing and integration complexity as concerns.
What buyers like
- Voice naturalness
- Language variety
- Customization flexibility
Common complaints
- Pricing complexity
- Integration difficulty
Are you using Amazon Polly?
What users are saying
AU
Anonymous User
01/31/24
"Amazon Polly - Reading and Listening"
What do you like best about Amazon Polly? It allows developers to create speech-enabled applications and products with simple and effective features ...
Read more
SN
Santhosh N
10/25/23
"It's helpful for Text to speech feature"
What do you like best about Amazon Polly? It's more helpful for while using feature text to speech and it's convenient while communicating with other ...
Read more
JT
John T
10/24/23
"A plethora of SSML features"
What do you like best about Amazon Polly? The voices are incredibly natural sounding. Despite the learning curve, all the exceptional features that ...
Read more
GB
Giovana B
10/18/23
"Problems of creating captivating content"
What do you like best about Amazon Polly? Amazon Polly with AWS services is a learning curve when it comes to SSML codes the customizable features it ...
Read more
CD
Cesar Daniel Z
10/17/23
"A pretty awesome TTS (Text to Speach)"
What do you like best about Amazon Polly? The way to handle Polly is pretty simple even when it uses an old XML format, it works pretty well and you ...
Read more
AU
Anonymous User
10/16/23
"Transform Your Text into Lifelike Speech with Amazon Polly"
What do you like best about Amazon Polly? Amazon Polly provides a variety of voices that are designed to sound as natural as possible. It was very ...
Read more
- See if Amazon Polly fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of Amazon Polly?
Multi programming languages refer to the capability of a software to support and execute multiple programming languages at the same time. Th…
Speech to Text is a cutting-edge technology that allows users to convert spoken words into written text. This feature uses advanced natural…
Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…
Amazon Polly security and data handling
Key compliance certifications and security features for IT and security teams evaluating Amazon Polly.
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Alternatives to Amazon Polly
Amazon Polly Customers
GoAnimate
Duolingo
ProQuest
FICO
nab
USA Today Network
CBSi
Whooshkaa
Mapbox
Inhealthcare
Vonage
Roybi
Initiafy
Daraz
PolicyBazaar.com
Amazon Polly Support Options
Frequently Asked Questions About Amazon Polly
Common questions buyers ask before choosing Amazon Polly.
Amazon Polly is a Text to Speech Software. Amazon Polly offers Speech to Text, Workflow Management and many more functionalities.
Amazon Polly is a strong fit if: You need lifelike voices across many languages for global audiences.; You want deep learning-based speech synthesis with customizable features.. Consider alternatives if: You need an offline or fully on-premise text-to-speech solution.; You have limited technical resources for integration and setup..
Buyers commonly note the following limitations of Amazon Polly: Pricing details are not fully transparent and require sales contact; Limited free usage with potential cost escalation for high volume; Some users may find integration requires technical expertise.
Some top alternatives to Amazon Polly includes Google Cloud Text-to-Speech, Azure Text to Speech, Speechify, AudioBot and TexVoz.
Amazon Polly offers Freemium, Quotation Based pricing models
The starting price is not disclosed by Amazon Polly. You can visit Amazon Polly pricing page to get the latest pricing.
Ready to try it?
Get started with Amazon Polly
Get started with the free plan — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].