7.2
SpotScore
Amazon Chime Review: Is It The Right Video Conferencing Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
SOC 2Starts from $3 / User / Day, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Security & Compliance
Support
FAQ
Blogs
What is Amazon Chime?
Amazon Chime simplifies team collaboration and communication. You can easily host business calls in and outside your organization with this easy to use application. It features audio, video and screen sharing capabilities powered by Amazon Chime's communications infrastructure, all accessible through the Amazon Chime SDK. If you're an IT professional, Amazon Chime Voice Connector allows you to transfer telephony workload to the cloud, providing a cost-effective SIP trunking for on-premise or cloud-based phone
Pricing
Starts from $3 / User / Day
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Amazon Chime was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Amazon Chime
- Team types
- Large Enterprises, Medium Business
Why teams choose Amazon Chime
Robust infrastructure ensures reliability
Seamless integration with other Amazon services
User-friendly interface for quick adoption
Is Amazon Chime right for you?
What buyers should know before choosing Amazon Chime
Amazon Chime is a user-friendly video conferencing tool that leverages Amazon's robust infrastructure. It is ideal for businesses looking for reliable communication solutions with integrated telephony options.
Amazon Chime pros and cons
- Amazon Chime pros
Robust infrastructure ensures reliability
Seamless integration with other Amazon services
User-friendly interface for quick adoption
- Amazon Chime cons
Limited customization options
May require training for advanced features
Ready to try it?
Get started with Amazon Chime
Try the free plan and upgrade when ready.
Still comparing?
See how it stacks up
Compare Amazon Chime side-by-side with top Video Conferencing Software alternatives.
What is the pricing of Amazon Chime?
Amazon Chime Pricing Plans
Basic
Attend Meetings
Autocall calls you
Amazon Chime call me
Voice (VoIP)
Dial into meetings *
Show more +
Pro
$3
/User/Day
$3 per user per day up to $15 per user per month.
All Basic Features are included in addition to the features listed below
Schedule and host meetings (2 or more people)
Schedule meetings
Start instant meetings
Show more +
Weighing your options?
Not sure if Amazon Chime fits your budget?
Amazon Chime reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 510 reviews, with strong overall satisfaction.
What buyers like
- Easy to use
- Cloud-based
- Audio and video capabilities
Common complaints
- Limited integrations
- Basic features for advanced users
- No free tier
Are you using Amazon Chime?
- See if Amazon Chime fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Amazon Chime?
File sharing is defined as the act of sharing or providing access to digital information or resources such as documents, multimedia (audio/v…
Meeting Scheduler is a powerful feature that simplifies the process of scheduling meetings. It allows users to efficiently set up and manage…
Screen sharing is a feature that allows users to share their computer screens with others in real-time. It enables collaboration and remote…
Session Recording' refers to a tool that records website visitors' browsing sessions. These recorded sessions provide unrivaled insight into…
Amazon Chime security and data handling
Key compliance certifications and security features for IT and security teams evaluating Amazon Chime.
Certifications
Developer & data
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Amazon Chime Support Options
Frequently Asked Questions About Amazon Chime
Common questions buyers ask before choosing Amazon Chime.
Amazon Chime is a Video Conferencing Software. Amazon Chime offers Meeting Scheduler, File Sharing, Session Recording and many more functionalities.
Buyers commonly note the following limitations of Amazon Chime: Limited customization options; May require training for advanced features; Not suitable for very large events.
Some top alternatives to Amazon Chime includes Livestorm, EntComm, Crikle, Interactio and FreeConference.com.
Amazon Chime offers Freemium, Subscription pricing models
The starting price of Amazon Chime is $3/User/Day
Ready to try it?
Get started with Amazon Chime
Get started with the free plan — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].