8.5
Spot Score
11Sight Review: Is It The Right Video Conferencing Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
GDPRStarts from $12 / User / Month when Billed Yearly, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for 11Sight
11Sight is a video conferencing tool primarily used by sales representatives, marketing managers, and customer success teams in small to medium businesses. With a rating of 4.3 out of 5 from 26 reviews, it is broadly validated, indicating a generally positive reception among its users.
The software's one-click video calling feature significantly enhances customer engagement and streamlines the sales process, making it a cost-effective alternative to tools like Zoom. Its ease of deployment and use further boosts customer satisfaction and sales efficiency. However, newcomers might find the range of features and customizations complex without adequate support, which could be a hurdle for some teams.
Quick facts about 11Sight
What is 11Sight?
11Sight is an innovative customer engagement platform that streamlines the sales process and boosts conversion rates by connecting you with potential customers through video and audio calls. With a single click, you can engage with clients directly from any web browser or mobile device, eliminating the need for multiple tools and cumbersome processes. This platform empowers sales and marketing teams to shorten sales cycles, increase revenue, and enhance customer experiences through personalized interactions. It also offers convenient integration with popular CRMs, allowing for seamless automation and efficient lead management. Experience the power of real-time communication and elevate your sales game with 11Sight.
Pricing
Starts from $12 / User / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:Global
Platform
Web + mobile app (iOS & Android)
11Sight Software Demo
11Sight was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider 11Sight
- Use cases
- Sales teams focused on customer engagement, Marketing teams aiming to boost conversion rates, Customer support teams requiring quick video communication
- Team types
- Sales representatives, Marketing managers
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose 11Sight
One-click video calling that enhances customer engagement
Cost-effective alternative to major video conferencing tools
Easy deployment and user-friendly interface improving sales efficiency
Is 11Sight right for you?
Best for sales teams needing simple, one-click customer video engagement.
Choose 11Sight if
- You want to boost sales conversions with direct video calls from browsers.
- Your team values easy setup and a user-friendly interface without downloads.
- You need a cost-effective video solution tailored for small to medium businesses.
Consider alternatives if
- Your enterprise requires extensive third-party integrations and app ecosystems.
- You need highly customizable or advanced video conferencing features.
What buyers should know before shortlisting 11Sight
11Sight has garnered high praise from users over the past year, with its standout feature being the one-click video calling capability that enhances customer engagement and simplifies the sales process. Users appreciate the convenience of no required software downloads apart from a webcam, which is not only cost-effective but also ensures a seamless user experience.
The platform has been commended for its ease of deployment and ability to address issues like no-shows for scheduled meetings, ultimately boosting customer satisfaction and sales efficiency. While some users desire additional features, the overall consensus highlights 11Sight as a versatile and user-friendly communication tool.
Its ability to enable quick and simple communication, seamless browser-based access, and a range of features such as meeting rooms and mobile apps make it a powerful asset for businesses looking to enhance their customer interactions and streamline their communication processes.
11Sight pros and cons
- 11Sight pros
One-click video calling that enhances customer engagement
Cost-effective alternative to major video conferencing tools
Easy deployment and user-friendly interface improving sales efficiency
- 11Sight cons
Feature richness and customization can be complex for newcomers
Limited marketplace apps and connectors restrict advanced functionality
Ready to try it?
Get started with 11Sight
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare 11Sight side-by-side with top Video Conferencing Software alternatives.
What is the pricing of 11Sight?
11Sight reviews and ratings
Buyer sentiment
Users generally praise 11Sight for its ease of use, one-click video calling, and cost-effectiveness, while noting some complexity for new users and limited advanced integrations.
What buyers like
- Ease of use
- Customer engagement
- Cost-effectiveness
Common complaints
- Complexity for newcomers
- Limited integrations
What users are saying
AU
Anonymous User
12/21/23
"Helped us converting more customers"
What do you like best about 11Sight? I appreciate 11Sight's one-click video calling feature the most, as it significantly enhances customer engagement ...
Read more
AU
Anonymous User
12/21/23
"Helped us converting more customers"
What do you like best about 11Sight? I appreciate 11Sight's one-click video calling feature the most, as it significantly enhances customer engagement ...
Read more
MK
Mike K
12/13/23
"Great Low Cost Alternative To Zoom"
What do you like best about 11Sight? No software is needed to be downloaded on either end outside of the webcam. The quality of the video reception is ...
Read more
MK
Mike K
12/13/23
"Great Low Cost Alternative To Zoom"
What do you like best about 11Sight? No software is needed to be downloaded on either end outside of the webcam. The quality of the video reception is ...
Read more
MG
Mithat G
06/12/23
"Great Sales Accelerator"
What do you like best about 11Sight? Easy to deploy options. We have solved our no-show problem for scheduled meeting. Customer satisfaction improved. ...
Read more
AU
Anonymous User
06/05/23
"Easy to use, no need to download anything."
What do you like best about 11Sight? It is really easy to use, there sís no need to download it What do you dislike about 11Sight?
What are the features of 11Sight?
Audio Conferencing is a powerful communication tool that allows individuals or groups to connect, collaborate and hold meetings remotely thr…
Automated transcripts are a useful feature of software that can streamline and simplify the process of transcription. This innovative techno…
File sharing is defined as the act of sharing or providing access to digital information or resources such as documents, multimedia (audio/v…
Guest users are individuals who can access and use a software program without having to create an account or log in with their personal cred…
"High-definition" is the abbreviation for "high-definition." HDTV is a type of television that uses progressive or interlaced scanning, a wi…
Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…
Live Preview is a key feature in software that allows users to view and edit their work in real-time. This feature provides a preview of cha…
Meeting Scheduler is a powerful feature that simplifies the process of scheduling meetings. It allows users to efficiently set up and manage…
Participant Permissions is a feature that allows administrators or organizers of software systems to control and manage the level of access…
Remote control refers to a feature in software that allows users to access and control their devices from a distance. This means that a user…
Screen sharing is a feature that allows users to share their computer screens with others in real-time. It enables collaboration and remote…
Session Recording' refers to a tool that records website visitors' browsing sessions. These recorded sessions provide unrivaled insight into…
Switch Presenter is an easy-to-use software feature that provides a seamless transition between multiple presenters during a presentation. T…
11Sight security and data handling
Key compliance certifications and security features for IT and security teams evaluating 11Sight.
Certifications
Security features
Developer & data
Alternatives to 11Sight
Recommended
Connect, engage, and learn through ...
9.0
Very Good
11Sight Support Options
Frequently Asked Questions About 11Sight
Common questions buyers ask before choosing 11Sight.
11Sight is a Video Conferencing Software. 11Sight offers Automated Transcripts, Guest users, Participant Permissions, Meeting Scheduler, Audio Conferencing and many more functionalities.
11Sight is a strong fit if: You want to boost sales conversions with direct video calls from browsers.; Your team values easy setup and a user-friendly interface without downloads.. Consider alternatives if: Your enterprise requires extensive third-party integrations and app ecosystems.; You need highly customizable or advanced video conferencing features..
Buyers commonly note the following limitations of 11Sight: Feature richness and customization can be complex for newcomers; Limited marketplace apps and connectors restrict advanced functionality; Occasional lack of advanced features compared to established competitors.
Some top alternatives to 11Sight includes Livestorm, Confrere, Zoom, TelebuJoin and PERSA.
11Sight offers Free Trial, Freemium, Subscription, Quotation Based pricing models
The starting price of 11Sight is $12/User/Month when Billed Yearly
Ready to try it?
Get started with 11Sight
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].