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Alloy Navigator

Alloy Navigator

Comprehensive IT Service & Asset Management

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Starts from $19/user/month when yearly

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What is Alloy Navigator?

Alloy Navigator is a powerful IT service and asset management solution designed to streamline IT operations for businesses of all sizes. It integrates a help desk, network inventory, and knowledge base while aligning with ITIL standards for change and configuration management. The platform offers a centralized service desk for handling tickets, incidents, changes, and work orders, along with workflow automation to customize IT processes. Users benefit from a self-service portal, a mobile portal for technicians, and robust auditing tools for network inventory and compliance. With interactive dashboards, scheduled reporting, and real-time insights, Alloy Navigator empowers IT teams with efficient control over their infrastructure, ensuring seamless operations and compliance management.

Pricing

  • Starts from $19/user/month when yearly

  • Free Trial available

Customer Type

  • Freelancers

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Alloy Navigator software demo

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Alloy Navigator was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Alloy Navigator is best suited for

  • employee count

    Employee count: 50–1,000+ Employees

  • industries

    Industries: Healthcare, Education, Finance, Manufacturing, Government

  • Job titles

    Job Titles: IT Managers, Service Desk Technicians, Network Administrators, Asset Managers, Compliance Officers

Benefits of using Alloy Navigator

  • Comprehensive ITSM Capabilities: Alloy Navigator offers a wide range of IT service management features, including incident, problem, and change management, all built on ITIL principles.

  • Robust Asset Management: The platform provides detailed asset tracking, software license management, and network inventory capabilities, ensuring full visibility and control over IT assets.

  • Advanced Reporting and Analytics: With interactive dashboards, scheduled reporting, and real-time insights, Alloy Navigator empowers IT teams to make data-driven decisions and optimize service delivery.

Explanation of Alloy Navigator Key Features

  • Access Control

    Access Control in Alloy Navigator ensures that users only access the information and features relevant to their roles. It enforces security through role-based permissions, protecting sensitive asset and configuration data from unauthorized use. This structured approach to user rights enhances accountability and reduces potential risks associated with system misuse or data breaches.

  • App Integration

    App Integration in Alloy Navigator enables seamless connectivity with third-party applications, allowing for enhanced workflow automation and data consistency across platforms. By integrating with service desks, monitoring tools, or directory services, it streamlines operations and minimizes manual entry. This interconnected environment improves overall efficiency and simplifies complex IT management tasks.

  • Asset Database

    The Asset Database in Alloy Navigator serves as a centralized repository storing detailed records of all IT and non-IT assets. Each entry includes vital information such as ownership, location, lifecycle status, and configurations. This structured data foundation supports reporting, tracking, and analysis, ensuring accurate decision-making and comprehensive asset visibility across the organization.

  • Asset Management

    Asset Management in Alloy Navigator encompasses the complete lifecycle of IT assets from procurement to retirement. It provides detailed tracking, valuation, and management of hardware and software resources. This functionality ensures optimized asset utilization, reduced redundancy, and supports compliance with licensing agreements and regulatory requirements by maintaining a real-time overview of asset status.

  • Asset Tracking

    Asset Tracking in Alloy Navigator enables continuous monitoring of assets throughout their lifecycle. It allows users to trace asset movements, usage history, and status changes across departments or locations. This visibility helps reduce loss, improve maintenance schedules, and ensure that all assets are accounted for and properly utilized within the IT environment.

  • Audit Logging

    Audit Logging in Alloy Navigator records user actions and system events to provide traceability and transparency. It captures changes made to assets, configurations, and user permissions, supporting compliance and internal auditing requirements. These logs help identify potential security issues, monitor user behavior, and ensure accountability across the IT asset management lifecycle.

  • CMDB

    The CMDB in Alloy Navigator stores configuration data about IT assets and their relationships. It provides a comprehensive view of how components interconnect, supporting impact analysis and change management. This database is essential for maintaining system integrity, troubleshooting incidents, and optimizing infrastructure by revealing dependencies and potential risks within the IT environment.

  • Compliance Reporting

    Compliance Reporting in Alloy Navigator automates the generation of reports to demonstrate adherence to internal policies and external regulations. It monitors software licenses, hardware configurations, and asset usage against set standards. These reports help organizations avoid penalties, pass audits, and maintain transparency by providing clear, auditable data on compliance status.

  • Compliance Tracking

    Compliance Tracking in Alloy Navigator monitors asset use and configuration against regulatory and organizational standards. It identifies non-compliance issues, flags unauthorized software installations, and supports audit readiness. This feature helps reduce risks, maintain operational integrity, and ensure that all assets and configurations conform to applicable industry or company policies.

  • Group Management

    Group Management in Alloy Navigator enables administrators to organize users, assets, and permissions into logical groups for streamlined administration. It simplifies bulk actions, access control, and reporting by categorizing entities based on roles, departments, or locations. This structure promotes efficient policy enforcement, improved collaboration, and clearer visibility into group-level asset usage and responsibilities.

  • IT Asset Management

    IT Asset Management in Alloy Navigator covers the complete oversight of an organization’s technology assets, from procurement through retirement. It consolidates hardware, software, and network inventories to improve tracking, reduce waste, and support compliance. By managing lifecycle stages and associated costs, it provides actionable insights that help IT teams optimize usage and reduce overhead.

  • Key and Lock Management

    Key and Lock Management in Alloy Navigator tracks physical security assets such as keys, locks, and access credentials. It maintains detailed records of assignments, usage history, and return status. This feature supports facilities management and physical asset protection by reducing loss, ensuring accountability, and aligning with security policies for controlled access environments.

  • Password Management

    Password Management in Alloy Navigator centralizes the secure storage and tracking of administrative passwords associated with IT assets. It ensures that sensitive credentials are encrypted, access-controlled, and auditable. This feature reduces the risks of unauthorized access, supports password rotation policies, and enhances operational security by maintaining a secure, compliant password repository.

  • Procurement Management System

    The Procurement Management System in Alloy Navigator streamlines the request, approval, and purchasing process for IT assets. It manages vendor information, purchase orders, and delivery tracking while linking purchases to asset records. This integration ensures financial oversight, improves transparency, and accelerates procurement cycles, enabling better decision-making and budget alignment for IT investments.

  • Product/Service Catalog

    The Product/Service Catalog in Alloy Navigator provides a structured listing of available hardware, software, and service offerings within the organization. It supports standardization, simplifies procurement, and enables users to make informed requests. This catalog ensures consistency in asset acquisition and helps manage expectations by clearly defining available configurations, costs, and vendor details.

  • Single Sign On

    Single Sign-On (SSO) in Alloy Navigator allows users to access the platform using one set of secure credentials. Integrated with identity providers like Active Directory or SAML, it streamlines login processes and reduces password fatigue. This enhances user convenience, strengthens security through centralized authentication, and simplifies user management for administrators across multiple systems.

  • Vendor Management

    Vendor Management in Alloy Navigator tracks and evaluates third-party vendors that supply IT assets or services. It records vendor contacts, performance history, contracts, and associated costs. This feature supports informed decision-making, strengthens partnerships, and ensures accountability by centralizing vendor information and linking it to procurement, maintenance, and compliance activities within the system.

Alloy Navigator Pricing

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Free Trial

  • Yes, It's available

Alloy Navigator Pricing

  • Starts from $19/user/month when yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription )

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Screenshots of the Alloy Navigator Pricing Page

Disclaimer: Pricing information for Alloy Navigator is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

Free Alloy Navigator Alternatives

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Why users might consider alternative to Alloy Navigator?

  • Some users may find Alloy Navigator's customization options limited, especially when compared to other ITSM solutions that offer more flexible workflows and user interface adjustments.

  • Smaller IT teams or organizations with fewer resources might find Alloy Navigator's extensive features overwhelming, leading them to seek more streamlined solutions tailored to their scale.

  • While Alloy Navigator offers various integrations, certain users have reported challenges in connecting with specific third-party applications or legacy systems, prompting them to explore alternatives with broader integration capabilities.

  • Some users prefer a more modern or intuitive user interface. They may opt for ITSM platforms that offer a more contemporary design and user experience.

  • For organizations with tight budgets, the pricing structure of Alloy Navigator might be a concern, leading them to consider more cost-effective ITSM solutions that still meet their essential needs.

  • While Alloy Navigator provides mobile access, some users have noted limitations in the mobile app's functionality, prompting them to seek alternatives with more robust mobile support.

Alloy Navigator Reviews & Ratings

Expert's Review

Alloy Navigator has proven to be a reliable and powerful solution for managing both IT services and assets under one roof. I appreciated its adherence to ITIL standards and the flexibility offered through workflow automation, which helped us streamline complex IT processes. The self-service portal improved user satisfaction, while the technician mobile access ...Read more

Alloy Navigator pros and cons

  • Alloy Navigator combines IT service management with asset management in one cohesive platform, making it easy to manage incidents, assets, and change control from a single interface.

  • The platform supports ITIL best practices, particularly in areas like change and configuration management, which promotes consistency and accountability in IT operations.

  • Powerful automation features allow organizations to tailor processes to their specific needs, reducing manual intervention and improving service efficiency.

  • End-users can submit and track tickets easily via the self-service portal, while technicians benefit from mobile access, enabling support on the go.

  • Implementing Alloy Navigator and tailoring workflows to fit an organization’s specific processes may require a considerable setup effort.

  • While functional, the user interface feels slightly outdated, which might impact user adoption and experience.

Alloy Navigator Customers

Xerox-logo

Xerox

Lockheed Martin-logo

Lockheed Martin

Chevron-logo

Chevron

UNICEF-logo

UNICEF

US Navy-logo

US Navy

Johnson and Johnson-logo

Johnson and Johnson

Raven-logo

Raven

Alloy Navigator Support

Customer Service

Online

Location

New Jersey, USA.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Alloy Navigator is a IT Asset Management Software. Alloy Navigator offers Inventory Overview, Compliance Tracking, Vendor Management, Access Control, Asset Management and many more functionalities.

Some top alternatives to Alloy Navigator includes and undefined.

Yes, Alloy Navigator provides API.

Yes, Alloy Navigator provides a mobile app.

Alloy Navigator is located in New Jersey, USA.

Alloy Navigator offers Subscription, Free Trial pricing models

We don't have information regarding integrations of the Alloy Navigator as of now.

The starting price of Alloy Navigator is $19/user/month when yearly

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].