Alexandria Reviews in June 2026: User Ratings, Pros & Cons

Bumpy Beginning

Our school has used Alexandria for years and have had a most excellent experience. However, we recently went to their Union system to connect our 15 individual sites and it was a very frustrating experience. In hindsight I believe our tech department could have done a much better job of collaborating with Alexandria in preparing the libraries and the librarians. From the beginning there should have been the end users involved in some fashion. Communication was and is great with their tech ...

First Year Librarian

I like how students can submit reviews, and place holds on titles with ease. The alert sounds help students with independent checkout, and help alert library staff as well. One challenge is how the search tool can be a challenge for elementary children. If something is not spelled exactly right, it is harder to find the items. As a librarian, this is the first tool I've used for cataloguing. I've been mostly satisfied with this aspect of Alexandria. Some of the reports are not as ...

Too Much!

I know that Alexandria will do lots of things for my library. I however have a hard time finding what I am looking for and making the best choice from all of the options I have.

lots of room for improvement

On top of an ugly user interface, the software is simply lacking in features that would be helpful in an elementary school setting. There's a disappointing lack in customizability.

Works relatively well, good support

I've used Alexandria at two libraries over the course of four years. It works relatively well and the support has always been helpful when I couldn't figure something out or had a question. I had some technical challenges running Alexandria at my first school and ultimately wasn't able to figure out how to fix them, but that has been the only time I've run into trouble. I'd say 4.5/5 stars (if I could give half stars).

Alexandria

I love the ease of the program. And the flexibility that I can check on the computer at home things I need to access from the Alexandria program.

Reliable

Alexandria is a reliable library automation tool. The customer service is awesome!

It works!

The Alexandria system works fine for checking books in and out and the Researcher helps students find books. I do have to hunt around when I want to run reports. At present, I am weeding my collection. I have the reply (and they are quick to respond to email questions) about how to discard books from last spring. I do not know if the system has been updated so those directions do not apply. When I click on the help button, I go to the web site that I find very hard to navigate. Even when I ...

Good Experience thus far.

We have had a good experience with Alexandria thus far. It is a remarkable change from the previous LMS, which we used. However, we are having the following challenges: 1) Inability to obtain a full report of the number of loans which have been effected. It appears that once a book has been checked back into the system, the loan record is removed, so to speak. 2) We also wish to have the Circulation Module record usage of /access to electronic documents as loans. We have to ask our users ...

Makes my life so much easier.

Alexandria is a lifesaver in my library. The ease of check-in/check-out and the automatic mark record look up-amazing!