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9.1

Spot Score

AlertOps - Incident Management Software

AlertOps Reviews in May 2025: User Ratings, Pros & Cons

Streamline your incident management with real-time alerts.

4.8

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Starts from $5/User/Month when Billed Yearly, also offers free forever plan

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AlertOps Reviews & Ratings

4.8

Excellent

Based on 93 ratings & 100 reviews

Rating Distribution

Excellent

(74)

Very Good

(26)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

AlertOps has garnered consistent praise from users for its simplicity, efficiency, and excellent customer support. Users highlight its customizable features that track after-hours alerts tailored to individual needs, making it a reliable tool for seamless operations. The platform's flexibility, detailed customization, and sleek design have been commended for ...Read more

AlertOps pros and cons

  • Efficiently handles on-call responsibilities, reducing operational burdens and allowing users to focus on core tasks.

  • Customizable alerts and integrations tailored to individual needs, with excellent and responsive support.

  • Initial setup and utilization may be challenging for users without adequate guidance due to the system's feature richness.

  • Limited availability of third-party apps and connectors in the marketplace may restrict advanced functionality options.

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Showing 61-70 out of 100

AU

Anonymous User

05/16/22

5 out of 5

"Works exactly to our requirements and the support staff are excellent"

What do you like best about AlertOps? The alerting and webhooks for OOH issues What do you dislike about AlertOps?

AU

Anonymous User

05/16/22

5 out of 5

"Works exactly to our requirements and the support staff are excellent"

What do you like best about AlertOps? The alerting and webhooks for OOH issues What do you dislike about AlertOps?

JB

Joseph B

05/12/22

5 out of 5

"AlertOps review"

What do you like best about AlertOps? Easy to use and configure - AlertOps team is easy to work with. Training users is easy What do you dislike about AlertOps?

JB

Joseph B

05/12/22

5 out of 5

"AlertOps review"

What do you like best about AlertOps? Easy to use and configure - AlertOps team is easy to work with. Training users is easy What do you dislike about AlertOps?

AU

Anonymous User

05/04/22

5 out of 5

"AlertOps has been a great solution to our On-Call alarm management and routing."

What do you like best about AlertOps? The flexibility that comes with live call routing as well as the escalation policies for ensuring that an Alert is taken care of. These features have eliminated the wrong person being notified.

AU

Anonymous User

05/04/22

5 out of 5

"AlertOps has been a great solution to our On-Call alarm management and routing."

What do you like best about AlertOps? The flexibility that comes with live call routing as well as the escalation policies for ensuring that an Alert is taken care of. These features have eliminated the wrong person being notified.

AU

Anonymous User

05/02/22

5 out of 5

"AlertOps has been game changing for our MSP"

What do you like best about AlertOps? AlertOps is customizable to meet your needs as an MSP and serve as an on-call solution for your clients. What do you dislike about AlertOps?

AU

Anonymous User

05/02/22

5 out of 5

"AlertOps has been game changing for our MSP"

What do you like best about AlertOps? AlertOps is customizable to meet your needs as an MSP and serve as an on-call solution for your clients. What do you dislike about AlertOps?

SK

Sanjay K

05/01/22

4 out of 5

"AlertOps is an excellent tool..."

What do you like best about AlertOps? Very User friendly. Most features are very handy. What do you dislike about AlertOps?

SK

Sanjay K

05/01/22

4 out of 5

"AlertOps is an excellent tool..."

What do you like best about AlertOps? Very User friendly. Most features are very handy. What do you dislike about AlertOps?