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9.1

Spot Score

AlertOps - Incident Management Software

AlertOps Reviews in May 2025: User Ratings, Pros & Cons

Streamline your incident management with real-time alerts.

4.8

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Starts from $5/User/Month when Billed Yearly, also offers free forever plan

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AlertOps Reviews & Ratings

4.8

Excellent

Based on 93 ratings & 100 reviews

Rating Distribution

Excellent

(74)

Very Good

(26)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

AlertOps has garnered consistent praise from users for its simplicity, efficiency, and excellent customer support. Users highlight its customizable features that track after-hours alerts tailored to individual needs, making it a reliable tool for seamless operations. The platform's flexibility, detailed customization, and sleek design have been commended for ...Read more

AlertOps pros and cons

  • Efficiently handles on-call responsibilities, reducing operational burdens and allowing users to focus on core tasks.

  • Customizable alerts and integrations tailored to individual needs, with excellent and responsive support.

  • Initial setup and utilization may be challenging for users without adequate guidance due to the system's feature richness.

  • Limited availability of third-party apps and connectors in the marketplace may restrict advanced functionality options.

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Showing 71-80 out of 100

BL

Brad L

10/05/21

4.5 out of 5

"Has filled a need for our On call nicely"

What do you like best about AlertOps? The Ease of use and schedule for my team What do you dislike about AlertOps?

TR

Tyler R

01/19/21

5 out of 5

"AlertOps has Simplified On-Call for our Organization"

What do you like best about AlertOps? The calendaring features, the support we get from the AlertOps team, the reliability of alerts, the amount of process and structure it has brought to our on-call processes. AlertOps has brought a lot of structure and accountability to the way our team handles on-call requests, and has also allowed us to implement more equitable on-call processes for all of our teammates.

TR

Tyler R

01/19/21

5 out of 5

"AlertOps has Simplified On-Call for our Organization"

What do you like best about AlertOps? The calendaring features, the support we get from the AlertOps team, the reliability of alerts, the amount of process and structure it has brought to our on-call processes. AlertOps has brought a lot of structure and accountability to the way our team handles on-call requests, and has also allowed us to implement more equitable on-call processes for all of our teammates.

AU

Anonymous User

04/23/20

4 out of 5

"Cost effective option that works!"

What do you like best about AlertOps? Alertops is a great product overall and once set up you rarely need to tinker with it because it just works. Its a very stable and reliable product and the cost is much better than the competitors.

AU

Anonymous User

04/23/20

4 out of 5

"Cost effective option that works!"

What do you like best about AlertOps? Alertops is a great product overall and once set up you rarely need to tinker with it because it just works. Its a very stable and reliable product and the cost is much better than the competitors.

AU

Anonymous User

11/05/19

5 out of 5

"Great software, awesome support"

What do you like best about AlertOps? When we started to provide 24/7 support for one of our clients AlertOps was the software suite that we have settled on. It has all the features we needed for the right price. Since we started using them, we never looked back.

AU

Anonymous User

11/05/19

5 out of 5

"Great software, awesome support"

What do you like best about AlertOps? When we started to provide 24/7 support for one of our clients AlertOps was the software suite that we have settled on. It has all the features we needed for the right price. Since we started using them, we never looked back.

AU

Anonymous User

11/05/19

4.5 out of 5

"Alerting made easy"

What do you like best about AlertOps? Product is great. It allows for multiple types of configuration and escalation based on rules. The ability to only alert managers if the person on call misses a page is great. Saves from all the constant clutter and noise of multiple alerts when it's not needed.

PB

Peter B

10/30/19

5 out of 5

"Great Monitoring Tool"

What do you like best about AlertOps? Easy to set up schedules for rotating on-call after hours. Integrations into most monitoring and ticketing tools. What do you dislike about AlertOps?

PB

Peter B

10/30/19

5 out of 5

"Great Monitoring Tool"

What do you like best about AlertOps? Easy to set up schedules for rotating on-call after hours. Integrations into most monitoring and ticketing tools. What do you dislike about AlertOps?