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9.1

Spot Score

AlertOps - Incident Management Software

AlertOps Reviews in June 2026: User Ratings, Pros & Cons

Streamline your incident management with real-time alerts.

4.8

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Starts from $5 / User / Month when Billed Yearly, also offers free forever plan

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AlertOps Reviews & Ratings

4.8

Excellent

Based on 93 ratings & 100 reviews

Rating Distribution

Excellent

(74)

Very Good

(26)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

AlertOps has garnered consistent praise from users for its simplicity, efficiency, and excellent customer support. Users highlight its customizable features that track after-hours alerts tailored to individual needs, making it a reliable tool for seamless operations. The platform's flexibility, detailed customization, and sleek design have been commended for ...Read more

AlertOps pros and cons

  • Efficiently handles on-call responsibilities, reducing operational burdens and allowing users to focus on core tasks.

  • Customizable alerts and integrations tailored to individual needs, with excellent and responsive support.

  • Initial setup and utilization may be challenging for users without adequate guidance due to the system's feature richness.

  • Limited availability of third-party apps and connectors in the marketplace may restrict advanced functionality options.

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Showing 41-50 out of 100

NW

Nigel W

08/10/22

5 out of 5

"Love the ease of use."

What do you like best about AlertOps? Love how easy it is to view and use AlertOps to view and swap scheduled on-call days, also the integration with ConnectWise make's it simple to work tickets. Would 100% recommend it!

MB

Mark B

08/10/22

5 out of 5

"Great Product with Great Support"

What do you like best about AlertOps? The integration with CW works great, we are able to assign ourself and it syncs with CW What do you dislike about AlertOps?

AU

Anonymous User

08/10/22

5 out of 5

"AlertOps is highly customizable which is helps support our business as we grow."

What do you like best about AlertOps? We really like the flexibility that AlertOps provides. Adding or removing someone from our on call rotation is significantly easier then what we were using before (OnPage). Also their support is great, Kam specifically helped me build out our entire call tree.

MW

Matt W

07/22/22

5 out of 5

"Very easy to use platform and a great product!"

What do you like best about AlertOps? With the SMS, Email and Call alert features - you can easily program the software to follow a schedule. What do you dislike about AlertOps?

CC

Cary C

07/10/22

5 out of 5

"Useful for MSP system monitoring"

What do you like best about AlertOps? The Instant notification of system updates. What do you dislike about AlertOps?

DS

Daniel S

07/01/22

5 out of 5

"Dont Know What I Would Do Without It"

What do you like best about AlertOps? simplicity! Gets to the point so I can do what's needed to be done. What do you dislike about AlertOps?

VF

Virginia F

06/30/22

5 out of 5

"The alerts allow us effectively monitor clients systems 24/7"

What do you like best about AlertOps? We can schedule engineers for different shifts and different times to be ONcall. This is very important in our follow the sun model.

VF

Virginia F

06/30/22

5 out of 5

"The alerts allow us effectively monitor clients systems 24/7"

What do you like best about AlertOps? We can schedule engineers for different shifts and different times to be ONcall. This is very important in our follow the sun model.

AT

Abu Thahir

06/22/22

5 out of 5

Best Incident Management Software for Enterprise

AlertOps is simple and easy to use. It is very reliable, once we got it up and running, it worked almost without any maintenance or issues. The low price is also one of the major advantages over the competition. There are many predefined integrations with monitoring tools. Besides that, we had a feature request for Zabbix integration and AlertOps support team was very helpful and our request was successfully resolved. Our integration with PRTG works just fine and we rely on that heavily.

AT

Abu Thahir

06/22/22

5 out of 5

Best Incident Management Software for Enterprise

AlertOps is simple and easy to use. It is very reliable, once we got it up and running, it worked almost without any maintenance or issues. The low price is also one of the major advantages over the competition. There are many predefined integrations with monitoring tools. Besides that, we had a feature request for Zabbix integration and AlertOps support team was very helpful and our request was successfully resolved. Our integration with PRTG works just fine and we rely on that heavily.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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