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9.1

SpotScore

AlertOps - Incident Management Software

AlertOps Reviews in September 2026: User Ratings, Pros & Cons

Streamline your incident management with real-time alerts.

4.72

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Starts from $5 / User / Month when Billed Yearly, also offers free forever plan

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AlertOps Reviews & Ratings

4.72

Excellent

Based on 70 ratings & 100 reviews

Are you using AlertOps?

Rating Distribution

Excellent

(74)

Very Good

(26)

Good

(0)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

AlertOps users consistently report that the platform's strength lies in its customizable alert routing and escalation rules. Before shortlisting, verify that AlertOps can ingest data from your specific monitoring tools—while it integrates with major platforms like Datadog, New Relic, and Prometheus, custom API integrations may require engineering support. Test ...Read more

AlertOps pros and cons

  • Efficiently handles on-call responsibilities, reducing operational burdens and allowing users to focus on core tasks.

  • Customizable alerts and integrations tailored to individual needs, with excellent and responsive support.

  • Initial setup and utilization may be challenging for users without adequate guidance due to the system's feature richness.

  • Limited availability of third-party apps and connectors in the marketplace may restrict advanced functionality options.

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Showing 31-40 out of 100

SB

Skyler B

01/16/23

5 out of 5

"Fast and efficient."

What do you like best about AlertOps? It's persistent. I also like how loud the alert sound is. It really gets your attention! What do you dislike about AlertOps?

AU

Anonymous User

01/16/23

5 out of 5

"Extremely easy to use and configure."

What do you like best about AlertOps? Easy to setup out of the box and get support from staff as needed. Very flexible! What do you dislike about AlertOps?

AU

Anonymous User

01/16/23

5 out of 5

"Flexible and adaptable"

What do you like best about AlertOps? The app is very flexible and easy to use at any skill level What do you dislike about AlertOps?

TB

Tanner B

01/16/23

5 out of 5

"Increased Efficiency"

What do you like best about AlertOps? AlertOps keeps our staff on top of after-hours emergencies and alerts. With multiple alert options, our team can always assist our clients' needs no matter the time!

MK

Matt K

09/16/22

5 out of 5

"AlertOps Is the On-Call Service You Are Looking For"

What do you like best about AlertOps? * Connectwise integration is top notch! Two way integration so we can close or assign tickets directly from AlertOps app * Alerting options are highly customizable. Whether you have one tech on call or need a clear escalation path for alerts, AlertOps has you covered!

JH

Jason H

09/02/22

4 out of 5

"AlertOps Review"

What do you like best about AlertOps? I like the notification options available (email, text, push notification), and I also like how intuitive the web portal and mobile app are to navigate.

JH

Jason H

09/02/22

4 out of 5

"AlertOps Review"

What do you like best about AlertOps? I like the notification options available (email, text, push notification), and I also like how intuitive the web portal and mobile app are to navigate.

MG

Meir G

08/17/22

5 out of 5

"Very customizable with many integrations and great customer support"

What do you like best about AlertOps? The technicians in the customer support department are extremely knowledgable about the product and very helpful. They were able to tailor exactly to our needs even though we were not using the system the way others do.

AU

Anonymous User

08/16/22

5 out of 5

"Great Experience"

What do you like best about AlertOps? It is very simple to navigate and deployment was a breeze. It allows us to schedule on-call resources flexibility. The cost is also very reasonable.

BB

Brandon B

08/10/22

5 out of 5

"AlertOps gets critical alerts out to your service team 24/7"

What do you like best about AlertOps? The web interface and mobile app are easy to use and intuitive. Service and support is also great. They worked with us through the implementation to get all of the integrations working that we needed and didn't just point us to a KB article and leave us to figure it out on our own. The few times we've needed support, we've gotten someone who knows the system thoroughly. They even helped us implement a more complex, nested on-call rotation after the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].