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Alemba Service Manager - Service Desk Software

Alemba Service Manager Reviews in June 2025: User Ratings, Pros & Cons

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3.8

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Alemba Service Manager Reviews & Ratings

3.8

Very Good

Based on 72 ratings & 63 reviews

Rating Distribution

Excellent

(30)

Very Good

(26)

Good

(6)

Poor

(0)

Terible

(1)

Expert's Review

Having analyzed recent user feedback on Alemba Service Manager, it's evident that the product boasts several strengths. Users appreciate the dashboard view for its customization options and time stamp features. The integration with Active Directory and ease of routing IT service management tasks stand out as key benefits. Additionally, the software's capability ...Read more

Alemba Service Manager pros and cons

  • Provides user-friendly dashboard view with customization options.

  • Integrates well with Active Directory, offering detailed information.

  • Capable of automating ticket routing and notifications, saving time and reducing manual effort.

  • Easy reporting on incident management and service requests.

  • Lack of modern features like AI integration and knowledge base integration in older versions.

  • Some sluggish performance in the web interface.

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Showing 41-50 out of 63

AU

Anonymous User

03/28/17

4.5 out of 5

"VM Ware"

What do you like best about Alemba Service Manager? This one of th he best managers that we have used. It is very intuitive for first time users. What do you dislike about Alemba Service Manager? The program cold use a little help with the views. What problems is Alemba Service Manager solving and how is that benefiting you? Being able to make Test and Development sites.

AU

Anonymous User

03/28/17

3.5 out of 5

"Application Server and Database Server"

What do you like best about Alemba Service Manager? I'm used this software for virtual Application Server OS and Database Server OS on one pc. What do you dislike about Alemba Service Manager? Disk space is too many required for using VM. What problems is Alemba Service Manager solving and how is that benefiting you? Human Resource Management application for Human Resource Department

JM

Jeyanthi M

03/16/17

4 out of 5

"VM ware has been helping us to re[plicate our application servers."

What do you like best about Alemba Service Manager? the best thing is we used it to replicate our application servers for multiple language OS deployment, with different timezones, and its the best for all dot net based web applications and server based databases. What do you dislike about Alemba Service Manager? its bit slower than normal servers for some big applications with multiple SQL installed. What problems is Alemba Service Manager solving and how is that benefiting you? we tried ...

Read more

JM

Jeyanthi M

03/16/17

4 out of 5

"VM ware has been helping us to re[plicate our application servers."

What do you like best about Alemba Service Manager? the best thing is we used it to replicate our application servers for multiple language OS deployment, with different timezones, and its the best for all dot net based web applications and server based databases. What do you dislike about Alemba Service Manager? its bit slower than normal servers for some big applications with multiple SQL installed. What problems is Alemba Service Manager solving and how is that benefiting you? we tried ...

Read more

PD

Pooja D

01/30/17

5 out of 5

"Excellent Performance"

What do you like best about Alemba Service Manager? The support service and it works great serving all the purposes What do you dislike about Alemba Service Manager? Updates and installantions, tuning to the software initially was bit cumbersome. Recommendations to others considering Alemba Service Manager: Great support. What problems is Alemba Service Manager solving and how is that benefiting you? Project Management and services

PD

Pooja D

01/30/17

5 out of 5

"Excellent Performance"

What do you like best about Alemba Service Manager? The support service and it works great serving all the purposes What do you dislike about Alemba Service Manager? Updates and installantions, tuning to the software initially was bit cumbersome. Recommendations to others considering Alemba Service Manager: Great support. What problems is Alemba Service Manager solving and how is that benefiting you? Project Management and services

AU

Anonymous User

01/27/17

4 out of 5

"Using Vmware"

What do you like best about Alemba Service Manager? What I like best and is most beneficial in my opinion is the workflow module and the Service desk module. What do you dislike about Alemba Service Manager? I wish there was a way to customize the software to match individual and company needs. Maybe a questionnaire to get familiarized with the user. Recommendations to others considering Alemba Service Manager: The cost and ease of support are commendable. The customer service is also ...

Read more

AU

Anonymous User

01/27/17

4 out of 5

"Using Vmware"

What do you like best about Alemba Service Manager? What I like best and is most beneficial in my opinion is the workflow module and the Service desk module. What do you dislike about Alemba Service Manager? I wish there was a way to customize the software to match individual and company needs. Maybe a questionnaire to get familiarized with the user. Recommendations to others considering Alemba Service Manager: The cost and ease of support are commendable. The customer service is also ...

Read more

AU

Anonymous User

01/10/17

4 out of 5

"Great Server Virtulization Platform"

What do you like best about Alemba Service Manager? This is hands down one of the best Virtualization softwares, with lot of support. What do you dislike about Alemba Service Manager? There is still a good bit of room to improveme. It's not the easiest user interface and has a learning curve to it. Also the cost is a bit high. What problems is Alemba Service Manager solving and how is that benefiting you? - Easy setup and configuring a bunch of servers on different environments. - The cloud ...

Read more

AU

Anonymous User

01/10/17

4 out of 5

"Great Server Virtulization Platform"

What do you like best about Alemba Service Manager? This is hands down one of the best Virtualization softwares, with lot of support. What do you dislike about Alemba Service Manager? There is still a good bit of room to improveme. It's not the easiest user interface and has a learning curve to it. Also the cost is a bit high. What problems is Alemba Service Manager solving and how is that benefiting you? - Easy setup and configuring a bunch of servers on different environments. - The cloud ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].