Akamai Reviews in June 2026: User Ratings, Pros & Cons

Solid and Robust offering

What do you like best? My favorite product in their suite is the Property Manager, which is the latest version of their configuration management portal for managing edge caching configurations. In previous versions of the Luna Control panel, many options were not exposed to end users and required working with customer care to get them added to the configuration. In property manager you can control and tune hundreds of settings, its very rare we have needed to loop in ccare for config ...

Akamai is probably the best head to toe software/solution available

What do you like best? No shortage of services or programs offered. Akamai can truly deliver a customizable experience for everyone, business and individuals alike. For e-commerce sites I highly recommend it as they are able to deliver what I haven't really seen from any other vendors. What do you dislike? Our support wait times were a little longer than they were from other smaller vendors, but I suspect that's because the level of investment we had with Akamai was smaller than usual. ...

Great resource for hosting large Documents and images for web application

What do you like best? Akamai provides a single location for storing and proving fast easy access for our millions of large documents and images needed for a web application. Having them in a CDN allowed us to almost forget about them and needing to move them to storage and back them up. What do you dislike? We had initial problems with users having firewall issues accessing akaimi servers when requesting documents, and took a while for our network team to resolve this. Recommendations to ...

Akamai helped our company prepare for an increase in traffic that we couldn't have done alone

What do you like best? Akamai does CDN very well, we were expecting a lot of web traffic to come through to our healthcare video website and didn't have the capacity at the time to handle that. We paired up with Akamai and made use of their capability to offload delivery of video, images, etc. to them. What do you dislike? The logs and dashboard weren't very easy to use, but we were able to get by with a little help from customer service, reading documentation, etc. Recommendations to ...

Very expensive and not enough features

What do you like best? They do deliver what they advertise (DDOS protection, CDN, some security What do you dislike? The price that you pay for them compared to what you get at other providers is a major negative point. Recommendations to others considering the product Compare Akamai to the other content delivery networks out there such as Incapsula and Cloudflare before making your final decision.

User

What do you like best? Speed, ease of use, worldwide scale are the most like things. What do you dislike? The thing that I most dislike is the minimum amount of traffic to join the program.

Simply Excellent

What do you like best? It's one of the geographically disperse CDN. Akamai is a robust network capable of hughe capacity. Finally it allows for a custom origin. which depending on other solutions the site may take considerable effort to make it work. What do you dislike? I cannot find something to argue about Akaimai's services. Recommendations to others considering the product Try to give it a look to CloudFront primary Akamai's competitor

Akamai is a great software

What do you like best? The software is everything me and my company needs. It's simple to use and easy to teach others how to use the software and what we want to do. What do you dislike? So far, I don't have any dislikes about it.

annoyance

What do you like best? I like that a lot of websites use this for downloading files. What do you dislike? What I dislike is that it shows up in your programs installed on your computer. Most people scroll through and see this and say "what is this" and delete it. Recommendations to others considering the product Seems to work fine. You typically don't even know that you have it installed, it's just there.

Pricey but Good

What do you like best? Speed for our Asia team was great. The ability to show/host instruction videos was a hit with our APAC team. It's weird, but the larger the file, the better the performance. What do you dislike? Cost is an issue, but when is it not. I know they have lower cost options, but it's still a struggle with management. Recommendations to others considering the product They are good to use as a benchmark for other competitors, but I don't think you will find anything better ...