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Aircall - Contact Center Operations Software

Aircall Reviews in September 2026: User Ratings, Pros & Cons

Streamline customer service with Aircall's all-in-one solution.

4.68

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Aircall Reviews & Ratings

4.68

Excellent

Based on 777 ratings & 897 reviews

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Rating Distribution

Excellent

(782)

Very Good

(64)

Good

(12)

Poor

(8)

Terrible

(31)

Spotsaas Editor’s POV

Aircall is a cloud-based phone system built for sales and support teams that need tight CRM and helpdesk integration. It connects directly to Salesforce, HubSpot, Zendesk, and Intercom, syncing call logs and activity automatically so agents see customer context without manual entry. The interface is straightforward, VoIP call quality is consistent, and both ...Read more

Aircall pros and cons

  • Consolidates voice and messaging in one platform for better customer engagement.

  • Local and toll-free numbers in 100+ countries, scalable for international teams.

  • Built-in dashboards and tools like live listening, whisper, and call barge help improve performance.

  • No hardware needed — teams can start calling quickly via desktop or mobile apps.

  • May feel expensive for very small businesses or solo operators.

  • Some advanced features like AI analytics and enhanced reporting may require additional subscriptions.

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Showing 91-100 out of 897

RE

Rebecca Evans

07/01/24

5 out of 5

Excellent Cloud-Based Phone System for Businesses

We have been using Aircall for our business for the past several months, and it has been a game-changer. The platform is incredibly user-friendly, and the setup process was seamless. The call quality is consistently clear, and we haven't experienced any significant downtime. One of the standout features for us is the integration capabilities. Aircall integrates smoothly with our CRM and other essential tools, which has streamlined our workflow and improved our team's efficiency. The ...

Read more

AF

Arturo Flores

07/01/24

5 out of 5

Awesome Experience with AirCall.

iT HAS BEEN A GREAT EXPERIENCE.

CB

Caitlin Brockway

07/01/24

5 out of 5

Staff really responsive to any issues

Staff really responsive to any issues! Great service and easy to set up

AF

Arturo Flores

07/01/24

5 out of 5

Awesome Experience with AirCall.

iT HAS BEEN A GREAT EXPERIENCE.

CB

Caitlin Brockway

07/01/24

5 out of 5

Staff really responsive to any issues

Staff really responsive to any issues! Great service and easy to set up

RE

Rebecca Evans

07/01/24

5 out of 5

Excellent Cloud-Based Phone System for Businesses

We have been using Aircall for our business for the past several months, and it has been a game-changer. The platform is incredibly user-friendly, and the setup process was seamless. The call quality is consistently clear, and we haven't experienced any significant downtime. One of the standout features for us is the integration capabilities. Aircall integrates smoothly with our CRM and other essential tools, which has streamlined our workflow and improved our team's efficiency. The ...

Read more

HE

Houssem Eddine ABDELLI

06/25/24

5 out of 5

aircall is responsive .

aircall is responsive . bugs are

HE

Houssem Eddine ABDELLI

06/25/24

5 out of 5

aircall is responsive .

aircall is responsive . bugs are

A

Amit

06/24/24

5 out of 5

Amazing connectivity

Best connectivity and quality calls compared to other competitors.

A

Amit

06/24/24

5 out of 5

Amazing connectivity

Best connectivity and quality calls compared to other competitors.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].