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Aircall - Contact Center Operations Software

Aircall Reviews in May 2025: User Ratings, Pros & Cons

Streamline customer service with Aircall's all-in-one solution.

4.1

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Aircall Reviews & Ratings

4.1

Very Good

Based on 801 ratings & 897 reviews

Rating Distribution

Excellent

(782)

Very Good

(64)

Good

(12)

Poor

(8)

Terible

(31)

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Showing 101-110 out of 897

JC

Juliana C

06/20/24

5 out of 5

"Very good experience with aircall"

What do you like best about Aircall? I like best the facility to use, to learn how to use, we have air all connected with hubspot of our clients, so it's fast to call them, we can evaluate the productivity of the team, we can record the call to quality purposes or to teach new hires, and others. What do you dislike about Aircall? I don't remember nothing that we in the company dislike on aircall. Feel times we had problems with the quality of the call or any instability of the app, but ...

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IF

Impact Futures

06/20/24

5 out of 5

Aircall is a handy software

Aircall is a great way to track how many calls we have done for the day, a great way to listen back to calls as it is recorded.

JC

Juliana C

06/20/24

5 out of 5

"Very good experience with aircall"

What do you like best about Aircall? I like best the facility to use, to learn how to use, we have air all connected with hubspot of our clients, so it's fast to call them, we can evaluate the productivity of the team, we can record the call to quality purposes or to teach new hires, and others. What do you dislike about Aircall? I don't remember nothing that we in the company dislike on aircall. Feel times we had problems with the quality of the call or any instability of the app, but ...

Read more

IF

Impact Futures

06/20/24

5 out of 5

Aircall is a handy software

Aircall is a great way to track how many calls we have done for the day, a great way to listen back to calls as it is recorded.

JT

Jhoanna T

05/14/24

5 out of 5

"Aircall - Review & Feedback"

What do you like best about Aircall? By using Aircall we can easily contact our correspondents to other parts of the world and we can utilize the apps on our computer. What do you dislike about Aircall? Sometimes Aircall is not functioning well and needs a little patience to process the apps. What problems is Aircall solving and how is that benefiting you? By using Aircall we were able to contact our correspondents to other countries of the world as we are contacting other countries

JT

Jhoanna T

05/14/24

5 out of 5

"Aircall - Review & Feedback"

What do you like best about Aircall? By using Aircall we can easily contact our correspondents to other parts of the world and we can utilize the apps on our computer. What do you dislike about Aircall? Sometimes Aircall is not functioning well and needs a little patience to process the apps. What problems is Aircall solving and how is that benefiting you? By using Aircall we were able to contact our correspondents to other countries of the world as we are contacting other countries

CF

Carolyn Frenna

05/13/24

5 out of 5

I recommend Aircall to everyone

I recommend Aircall to everyone, very cool!!!

CF

Carolyn Frenna

05/13/24

5 out of 5

I recommend Aircall to everyone

I recommend Aircall to everyone, very cool!!!

MM

Michael McNish

05/08/24

5 out of 5

Very Satisfied with Aircall!

The customer support has been phenomenal and the quality of the app and web app is clean, easy to use and intuitive. We moved over from another system and Aircall has surpassed our expectations so far. Would love their SMS management to be a little better and super impressed so far.

MM

Michael McNish

05/08/24

5 out of 5

Very Satisfied with Aircall!

The customer support has been phenomenal and the quality of the app and web app is clean, easy to use and intuitive. We moved over from another system and Aircall has surpassed our expectations so far. Would love their SMS management to be a little better and super impressed so far.