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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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Agile CRM Reviews & Ratings

4.6

Excellent

Based on 1200 ratings & 1200 reviews

Rating Distribution

Excellent

(994)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Spotsaas Editor’s POV

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 791-800 out of 1200

HJ

Heidi Jardi

07/14/20

5 out of 5

Very fast service and helpful.

Very fast service and helpful.

P

Purposeful

07/13/20

4 out of 5

Chat seemed to be down for a little…

Chat seemed to be down for a little while but my actual experience with the agent (when connected) was good.

JC

Joaco Cordoba

07/13/20

5 out of 5

Great Service

Great Service! Supper fast

SD

Shawn de Wet

07/13/20

5 out of 5

Easy Campaign Management

AgileCRM has made it easy for me to implement email campaigns for my business.

MS

Madhura Samarth

07/13/20

5 out of 5

Customer Success

I needed to understand some of the more detailed features of AgileCRM. Ashley Johnson from the customer success team explained everything beautifully

TT

Tanya Thompson

07/12/20

5 out of 5

Great onboarding sessions

Hello Ashley was extremely helpful in introducing me to features within Agile CRM of which I hadn't previously been aware, and providing me with great tips. I found her to be very pleasant and patient, and it's great to know that I can setup another session with her if needed.My only recommendation, which has nothing to do with Ashley, is that Agile CRM provides some updated videos and help material via YouTube and the website. I really love the tips that appear when using different ...

Read more

R

R.R

07/11/20

5 out of 5

BEST EVER CRM

Jason has been a God-sent. He is patient, kind, extremely knowledgable about AgileCRM and all of its affiliate programs. He has patiently worked with me setting everything up and making my dreams come true. Although the program has a few limitations here and there, overall there always seems to be a work around and Jasin knows the program so well that he helps to facilitate those work around. If anyone wants a CRM program that handles most of the mundane chores of contact and email ...

Read more

AG

Arthur Garcia

07/10/20

5 out of 5

I have been pleased with the support

I have been pleased with the support, flexibility and willingness to help from my experiences with the support team. Chat support is perfect and timely as I have no time to call or wait on a call queue. Agile has been a great fit for our company at this stage we are in. Peter in support was awesome today.

FG

François Gilly

07/09/20

5 out of 5

Really good support in Agile CRM

Really good support in Agile CRM

F

Frankie

07/08/20

5 out of 5

Training

Had training, really helpful! Managed to cover a wide range of learning in comfortable time, after learning links provided for help with refreshment. Thank you

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].