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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 791-800 out of 1195

TT

Tanya Thompson

07/12/20

5 out of 5

Great onboarding sessions

Hello Ashley was extremely helpful in introducing me to features within Agile CRM of which I hadn't previously been aware, and providing me with great tips. I found her to be very pleasant and patient, and it's great to know that I can setup another session with her if needed.My only recommendation, which has nothing to do with Ashley, is that Agile CRM provides some updated videos and help material via YouTube and the website. I really love the tips that appear when using different ...

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R

R.R

07/11/20

5 out of 5

BEST EVER CRM

Jason has been a God-sent. He is patient, kind, extremely knowledgable about AgileCRM and all of its affiliate programs. He has patiently worked with me setting everything up and making my dreams come true. Although the program has a few limitations here and there, overall there always seems to be a work around and Jasin knows the program so well that he helps to facilitate those work around. If anyone wants a CRM program that handles most of the mundane chores of contact and email ...

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AG

Arthur Garcia

07/10/20

5 out of 5

I have been pleased with the support

I have been pleased with the support, flexibility and willingness to help from my experiences with the support team. Chat support is perfect and timely as I have no time to call or wait on a call queue. Agile has been a great fit for our company at this stage we are in. Peter in support was awesome today.

FG

François Gilly

07/09/20

5 out of 5

Really good support in Agile CRM

Really good support in Agile CRM

EA

Edison Antunes Alfim

07/08/20

5 out of 5

I'm still testing the tool

I'm still testing the tool. Before hiring it is important to check the support. We won't be changing anytime soon. I would like to register that I am very satisfied with the service. This motivates me to hire the service. Even though I'm not hiring, I'm being very well attended.

R

RAFFAELE

07/08/20

5 out of 5

Really impressed of how fits perfectly our needs!

I was really impressed of how this CRM perfectly fit our needs! With all the competitors I tried needed a manual on how to perform anything.With AgileCRM I could set up everything in few hours, I've managed to use their API in zero time, and their customer support is really quick and effective, even before applying for a paid plan!Also, basic plans (and even free one) are already feature-rich.I know there may be no single CRM perfect for everyone, but this one is surely worth a try. I ...

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CM

Chelsea Miller

07/08/20

5 out of 5

Joseph was amazing

Joseph was amazing! Love the customer experience. Thanks y'all!

F

Frankie

07/08/20

5 out of 5

Training

Had training, really helpful! Managed to cover a wide range of learning in comfortable time, after learning links provided for help with refreshment. Thank you

A

akh

07/08/20

5 out of 5

Thank you Ashley Johnson

i have received detailed, instructive and very informative training from Ashley Johnson

CM

Carlos Mario Cortés H

07/08/20

5 out of 5

Jason offered me excellent support

Jason offered me excellent support. Thank you very much.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].