8.9
Spot Score
Boost your business with the power of Agile CRM.
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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 521-530 out of 1195
AP
Anna Pronchakova
12/22/20
Super helpful!
Super helpful!
MC
Mrs Creena Millard
12/21/20
Agile support wins again!
Today, Ronnie was most helpful. Polite, friendly but very knowledgeable with quick answers and a little extra info. to explain. Agile support is almost always excellent. I do like the on-line chat feature so you can get help immediately / while you are busy right then & there with a function.
QF
Quick Finances
12/21/20
Crispy but effective solution provided.
Crispy but effective solution provided.
IS
Isha S
12/17/20
"Easy to use and Great support experience!!"
What do you like best about Agile CRM? Easy to set up for everyone in the team. Great email integration with Google Apps and Microsoft exchange. Tracking all the new prospects and doing regular follow-ups through automation is the best part. Smooth customer support experience to all the end-users. Email reporting is easy to track CTR open rate, Growth Reports and Custom Reports Etc. What do you dislike about Agile CRM? More knowledge base articles on their site would make us using the ...
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UM
Unimedia Marketing
12/17/20
Great customer service
Great customer service. Max was really helpful, and took the time to answer all of my questions. Thanks!
JS
Jackie Strachan
12/15/20
Very unhappy with AgileCRM
For 6 weeks now I have been requesting Agile support staff assist and fix a major issue I have been having (ie. campaigns not sending) but still it has not been fixed. I am still paying for the platform but it's not working properly and is affecting my business and profits. Not happy. Need support urgently.
SI
Support IT
12/15/20
Reasons
Good but we don t speak english and it s a little diffiult receive support like in our language
HV
Harry Vo
12/15/20
Max Cooper has provided me a great help…
Max Cooper has provided me a great help on the call with my setting problem in Agile CRM. I thought that the problem is so complicated and it may take me 2 days to resolve. But with the useful help from Max, I can fix my problem and run the campaign easily. Thank you so much for the great effort Max.
KS
Ken Silberling
12/11/20
Peter was able to evaluate my problem…
Peter was able to evaluate my problem and resolve. Sill a lot to learn about the product but good to know that Agile's people are there to help walk me through the process.
NV
Natasha Vadher
12/10/20
Excellent support
I had a fantastic and very helpful discussion with Ashley, she was patient and showed me the ease of using Agile. I particularly enjoy creating newsletters in the software and how you can personalise emails that are sent out to our clients. The support from the features and function team was very valued. Questions were welcomed and time was invested to help me to navigate and implement my desired outcomes with ease. I now feel supported by Agile and know that I can reach out with any future ...
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