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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.6

Excellent

Based on 1200 ratings & 1200 reviews

Rating Distribution

Excellent

(994)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Spotsaas Editor’s POV

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 521-530 out of 1200

CJ

Carlos J

12/29/20

5 out of 5

Great experience

Ashley was very helpful I was having problems with the Agile CRM chrome extension and in a few minutes she's able to plug it in.

F

Florian

12/28/20

5 out of 5

Again great online support

Again great online support. Solved so far each issue we had in minuted.

VC

Vanessa Chavez

12/28/20

5 out of 5

Rapid answer

It had allot of pacience in assinting me

N

Nilesh

12/23/20

5 out of 5

Ashley is an amazing support person

Ashley is an amazing support person, with complete detailed knowledge on not only the platform but also marketing / sales strategies. Thanks for the guidance on how to maximize usage of platform.

N

Neha

12/22/20

5 out of 5

Great customer service

Great customer service. Murali helped me to figure out what i needed to successfully link my form.

AP

Anna Pronchakova

12/22/20

5 out of 5

Super helpful!

Super helpful!

MC

Mrs Creena Millard

12/21/20

5 out of 5

Agile support wins again!

Today, Ronnie was most helpful. Polite, friendly but very knowledgeable with quick answers and a little extra info. to explain. Agile support is almost always excellent. I do like the on-line chat feature so you can get help immediately / while you are busy right then & there with a function.

QF

Quick Finances

12/21/20

5 out of 5

Crispy but effective solution provided.

Crispy but effective solution provided.

UM

Unimedia Marketing

12/17/20

5 out of 5

Great customer service

Great customer service. Max was really helpful, and took the time to answer all of my questions. Thanks!

IS

Isha S

12/17/20

5 out of 5

"Easy to use and Great support experience!!"

What do you like best about Agile CRM? Easy to set up for everyone in the team. Great email integration with Google Apps and Microsoft exchange. Tracking all the new prospects and doing regular follow-ups through automation is the best part. Smooth customer support experience to all the end-users. Email reporting is easy to track CTR open rate, Growth Reports and Custom Reports Etc. What do you dislike about Agile CRM? More knowledge base articles on their site would make us using the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].