8.9
Spot Score
Agile CRM Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan
Agile CRM Reviews & Ratings
Spotsaas Editor’s POV
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Agile CRM pros and cons
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 531-540 out of 1200
HV
Harry Vo
12/15/20
Max Cooper has provided me a great help…
Max Cooper has provided me a great help on the call with my setting problem in Agile CRM. I thought that the problem is so complicated and it may take me 2 days to resolve. But with the useful help from Max, I can fix my problem and run the campaign easily. Thank you so much for the great effort Max.
SI
Support IT
12/15/20
Reasons
Good but we don t speak english and it s a little diffiult receive support like in our language
JS
Jackie Strachan
12/15/20
Very unhappy with AgileCRM
For 6 weeks now I have been requesting Agile support staff assist and fix a major issue I have been having (ie. campaigns not sending) but still it has not been fixed. I am still paying for the platform but it's not working properly and is affecting my business and profits. Not happy. Need support urgently.
KS
Ken Silberling
12/11/20
Peter was able to evaluate my problem…
Peter was able to evaluate my problem and resolve. Sill a lot to learn about the product but good to know that Agile's people are there to help walk me through the process.
NV
Natasha Vadher
12/10/20
Excellent support
I had a fantastic and very helpful discussion with Ashley, she was patient and showed me the ease of using Agile. I particularly enjoy creating newsletters in the software and how you can personalise emails that are sent out to our clients. The support from the features and function team was very valued. Questions were welcomed and time was invested to help me to navigate and implement my desired outcomes with ease. I now feel supported by Agile and know that I can reach out with any future ...
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S
Sara
12/09/20
Syed Nayeem was very helpful and…
Syed Nayeem was very helpful and expedient.
IF
ISpring Filter
12/09/20
Quick and professional
Quick and professional. 5 star!
BA
Beholder Agency
12/09/20
Simple
Simple, Helpful, and software that will be with our business for a long time.
PE
Patrick Egan
12/08/20
AgileCRM support is good and the folks…
AgileCRM support is good and the folks on the other side of the screen work really hard to answer all my questions. It is just sometimes frustrating that the product has not been substantially improved in the past few years. I assume it is because they are building out the other products in 500apps.com which all look really good too but it's a shame because I really like AgileCRM and they need to keep up with the competition to have a great, not just good product. There are so many features ...
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PE
Patrick Egan
12/08/20
AgileCRM support is good and the folks…
AgileCRM support is good and the folks on the other side of the screen work really hard to answer all my questions. It is just sometimes frustrating that the product has not been substantially improved in the past few years. I assume it is because they are building out the other products in 500apps.com which all look really good too but it's a shame because I really like AgileCRM and they need to keep up with the competition to have a great, not just good product. There are so many features ...
Read more
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].