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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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Agile CRM Reviews & Ratings

4.6

Excellent

Based on 1200 ratings & 1200 reviews

Rating Distribution

Excellent

(994)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Spotsaas Editor’s POV

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 321-330 out of 1200

OP

Oh Pi

09/17/21

5 out of 5

Great support

Great support! I'm brand new to using Agile CRm but so far so good!

F

Flo

09/16/21

5 out of 5

Daniel Handler from the Client Care…

Daniel Handler from the Client Care Service called me via Zoom to assist me regarding an important connexion issue with my Agile account. Daniel was smart, efficient and patient. He solved my problem in less than 15 minutes.

TP

Trusted Pilot

09/16/21

3 out of 5

Agile is on its way out. 500Apps needs a lot more development.

I have revised this review after some excellent customer service from Max. They also gave us some credit on our account for the campaign emails not being able to send for about a month.We are looking to move to a new CRM (away from Agile) because AgileCRM is no longer developing/improving as it is written in an old language, and they continue to have problems integrating with Google/Gsuite/other 3rd party apps as a result of this old system. It's unfortunate as AgileCRM has some great ...

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EE

Edith Elliott

09/15/21

5 out of 5

many thanks to Marion

many thanks to Marion, was very patient and continued to help me sort out the list I needed. Much appreciated

KA

Kristijan Avramoski

09/15/21

5 out of 5

Great experience

Great experience

RT

Roby Tuesday

09/15/21

5 out of 5

Great customer service and price

Great customer service and price

PM

Paula Morales

09/15/21

5 out of 5

Thanks for ypur excellent Customer…

Thanks for ypur excellent Customer service on chat. Peter Brown was so helpfull.

M

Mushir

09/15/21

5 out of 5

It was quick fix

It was quick fix. Daniel is real help. understood question in second and showed me steps to get things working. i needed agilecrm form to be embed on my website. Thanks Daniel. I appreciate your help.

AH

Anthony hand

09/14/21

5 out of 5

Peter was helpful in verifying my…

Peter was helpful in verifying my domain keys, Cheers!

S

Sneha

09/13/21

5 out of 5

Daniel was super helpful in resolving…

Daniel was super helpful in resolving my queries related to campaigns. He explained to me the steps involved in creating a successful campaign and showed me different ways of doing things.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].