8.9
Spot Score
Agile CRM Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan
Agile CRM Reviews & Ratings
Spotsaas Editor’s POV
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Agile CRM pros and cons
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 171-180 out of 1200
FM
Fouzia Meziane
01/25/22
Un excellent service
Un excellent service, un support magnifique, ils répondent rapidement sur le chat. Merci à toute l'équipe. De plus le CRM est très intuitif et facile à utiliser. Bravo
M
Morgan
01/24/22
Great Customer Service
Daniel is excellent to deal with. Very patient and helpful!
LD
Laurie Dawley
01/24/22
He was very helpful and knew how to…
He was very helpful and knew how to address the problem quickly. He spoke fast and was a little hard to understand but excellent either way.
NK
Nitin Kumar
01/24/22
5 star chat support help from Peter, 1 star support from email support
Generally Agile has been a solid resource for our CRM needs. However we hit a major snag right before an extremely important campaign. There were issues with email verification (core to the functionality of sending out email campaigns!) that seemed to be an actual inherent bug. We had to delay our campaign over the weekend, and the email we received from support DID NOT COMPLETELY RESOLVE THE ISSUE.However on instant chat support, that was available Monday morning EDT but not Friday ...
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AU
Anonymous User
01/20/22
"Don't do it!"
What do you like best about Agile CRM? We used to like the low price. Since different features now break every week, however, this CRM system would not be worth it even if it were free. Literally, it has become a total disaster. What do you dislike about Agile CRM? Sending mass emails doesn't work and the promised date for a fix came and went. The calendar link function used to work but suddenly broke months ago and has never been fixed. If you log in from a different location, their system ...
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HJ
Helen Juliana JH
01/20/22
Sorted my query quickly and efficiently
I contacted Agile as I was locked out of my account and couldn't seem to generate a reset password email. They quickly got me back in.
AU
Anonymous User
01/19/22
"Agile CRM review"
What do you like best about Agile CRM? It's the best platform to engage with customers and increase our relations with them, to increase and manage our sales. What do you dislike about Agile CRM? As a multitenant environment, it has few limitations but overall it's best. What problems is Agile CRM solving and how is that benefiting you? We can easily track our sales and leads which later can easily be converted to customers.
HO
Herby Olschewski
01/18/22
This company plunges their head in the sand.
There is something seriously wrong with this company. It seems like they are imploding.We have persevered for over three years, with substandard support, unresolved bugs and now, blatant bad business behaviour.Clients are expected to pay up front very month, and that's OK.... but NOT when the service is inaccessible.We have been unable to login for over two weeks now, due to a technical problem with 2-factor authentication.The first line of support do respond with "It's fixed!" but in fact ...
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HO
Herby Olschewski
01/18/22
This company plunges their head in the sand.
There is something seriously wrong with this company. It seems like they are imploding.We have persevered for over three years, with substandard support, unresolved bugs and now, blatant bad business behaviour.Clients are expected to pay up front very month, and that's OK.... but NOT when the service is inaccessible.We have been unable to login for over two weeks now, due to a technical problem with 2-factor authentication.The first line of support do respond with "It's fixed!" but in fact ...
Read more
CG
Christian Gutierrez
01/16/22
Solved my issue in little time
Solved my issue in little time
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].