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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.6

Excellent

Based on 1200 ratings & 1200 reviews

Rating Distribution

Excellent

(994)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Spotsaas Editor’s POV

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 161-170 out of 1200

C

Casper

02/01/22

1 out of 5

Scam company

Scam company! Cant even cancel subscription - tons of issues and bad support

C

Casper

02/01/22

1 out of 5

Scam company

Scam company! Cant even cancel subscription - tons of issues and bad support

PA

ProAgni AIF

02/01/22

5 out of 5

Max Cooper was excellent in providing…

Max Cooper was excellent in providing assistance. It took time to get to Max, but once I got Max, everything was resolved.

J

Jody

01/31/22

5 out of 5

Jack Nolan was great and fast at…

Jack Nolan was great and fast at responding. thank you

DI

DNP Inc

01/31/22

5 out of 5

I had problems logging into Agile CRM…

I had problems logging into Agile CRM (and have had a busy account for several years). After emails, phone conversations, and one chat, I was beginning to believe that the company had gone out of business. Finally, I had a chat with Peter who made sure all was in place. Thank you for kindness.

BM

Bret Mantey

01/31/22

5 out of 5

Account cancellation

No hassle cancellation (no fault of the prodcut). Fast, accurate, and friendly support, what a refreshing experience.

SG

Stephen Gregg

01/27/22

5 out of 5

Your customer service was amazing

Your customer service was amazing. You helped me build out my entire campaign. Thank you

C

CTang

01/27/22

5 out of 5

Helpful and resourceful

Helpful and resourceful

MF

Mike F

01/26/22

5 out of 5

Daniel was very helpful and solved my…

Daniel was very helpful and solved my issue rapidly

MA

Mary Ann

01/26/22

5 out of 5

Gold Star for Daniel

Daniel was able to understand the problem, fix it and resolve it all in one call.He was very personable. And I liked that he made the fixes in real-time.He also showed me some of the controls to make changes to my profile. Excellent service !!!! A gold star for Daniel.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].