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8.6

SpotScore

AdRoll

AdRoll Reviews in September 2026: User Ratings, Pros & Cons

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4.52

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AdRoll Reviews & Ratings

4.52

Excellent

Based on 211 ratings & 231 reviews

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Rating Distribution

Excellent

(188)

Very Good

(19)

Good

(6)

Poor

(1)

Terrible

(17)

Spotsaas Editor’s POV

AdRoll stands out as a highly effective advertising platform that combines user-friendliness and robust functionality to meet the diverse needs of businesses. Its intuitive interface ensures a seamless experience for setting up and managing campaigns, while the platform’s versatility allows users to leverage multi-channel formats such as display ads, social ...Read more

AdRoll pros and cons

  • Versatile and user-friendly interface allows quick setup and easy navigation, even for beginners.

  • Supports multi-channel advertising with diverse formats like display ads, social media ads, email marketing, and retargeting.

  • Offers detailed performance metrics and insightful reporting, helping users make data-driven decisions.

  • Personalized ad placement recommendations and retargeting features improve campaign effectiveness and ROI.

  • Occasional technical issues reported, though often resolved with support, can disrupt workflow.

  • Some users express concerns about the lack of advanced or customizable options compared to other marketing platforms.

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Showing 161-170 out of 231

D

D'angelo

08/26/20

5 out of 5

It just changed the way I do re-marketing on Facebook and GDN!

PROS & CONS What are the best aspects of this product? Advertising/analytics advertisements all seem a complicated maze to me. I'm really pleased with the way AdRoll optimizes everything for me while still providing me the guarantee I'm not investing much. What aspects are problematic or could work better? I'd want more localized Facebook ad types, and sites such as LinkedIn and Twitter. Also, a bit more clarity of where my advertising fly. What specific problems in your company ...

Read more

ZB

Zeev Block

08/19/20

5 out of 5

Amazing Service

Amazing service by the Adroll team!

JR

John R

08/19/20

5 out of 5

Adroll continues to be one of our best…

Adroll continues to be one of our best marketing experiences. The team there is very responsive and the tactics we implement are quickly validated.

LK

Luis King

08/17/20

5 out of 5

Highly recommended and great support.

Highly recommended and great support.

QI

QRScanit, Inc.

08/07/20

5 out of 5

Great remarketing creatives

Great remarketing creatives. Super fast.

DD

Downtown DTLA LAW Group

08/06/20

1 out of 5

Very bad customer service

Very bad customer service. I waste 3 days to setup account, campaign, ads, they even require me to setup my CC details and only after that suspend my ads and campaign, coz we are Law firm. Are you kidding me? There are a lot of Law firms, who have account with Adroll. Few words about customer service: no phone communication, email and chat (just basic answers), sometimes response time is >48 hours. Waste of my time :-(

JJ

James Jinor

08/04/20

5 out of 5

I love it

I love the service

SL

S. Lopez

07/13/20

5 out of 5

Outstanding Customer Support

Adroll is great. The customer support is outstanding, better than any other of the vendors in our MarTech stack.

D

Duane

07/12/20

4 out of 5

Great ROI, trouble-free user experience, excellent customer service.

PROS & CONS What are the best aspects of this product? It's difficult to make a decision. I even like the trouble-free UX and excellent customer service. ROI varies from great to outstanding to many customers and kinds of advertising. What aspects are problematic or could work better? The absence of third party user profiles for smart devices restricts insights that are highly valuable to future campaigns. What specific problems in your company were solved by this product? ...

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O

Ottilie

07/11/20

5 out of 5

Concept of multi-measuring site

PROS & CONS What are the best aspects of this product? With show-based ads providing so many buttons to move to influence how success looks, it's perhaps the most valuable marketing tool to have consistent and accurate metrics. AdRoll's utilization platform provides confidence by providing flexibility to the experience-based display feature. What aspects are problematic or could work better? As of now, I haven't encountered such disadvantages with AdRoll. What specific problems in ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].