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8.9

Spot Score

ADP Workforce Now - HR Software

ADP Workforce Now Reviews in June 2025: User Ratings, Pros & Cons

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4.3

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ADP Workforce Now Reviews & Ratings

4.3

Very Good

Based on 6246 ratings & 526 reviews

Rating Distribution

Excellent

(433)

Very Good

(68)

Good

(17)

Poor

(5)

Terible

(3)

Expert's Review

ADP Workforce Now consistently proves to be a robust, user-centric platform that streamlines HR, payroll, and workforce management processes for businesses of all sizes. One of its standout strengths is its intuitive interface, which makes navigation seamless for both employees and administrators. Users appreciate its ability to integrate with other applications, ...Read more

ADP Workforce Now pros and cons

  • Very user-friendly interface that caters to both administrators and employees, making HR and payroll operations straightforward and intuitive.

  • Seamless integration with various third-party apps and tools like QuickBooks Online, JazzHR, and Wisely paycard for enhanced functionality.

  • Comprehensive and customizable features, including time tracking, benefits management, recruiting, onboarding, and reporting, all in one platform.

  • Exceptional customer support that resolves issues efficiently and provides abundant resources, such as implementation specialists and user forums (e.g., the Bridge).

  • Occasionally overwhelming for new users due to the range of features and customizations, requiring training or a learning curve.

  • High reliance on customer support for complex processes or uncommon issues, which may slow down operations at times.

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Showing 511-520 out of 526

A

Alex

10/08/18

5 out of 5

As an employee, ADP has done a lot of great things

PROS & CONS What are the best aspects of this product? I've seen how easy it is in filling out my time sheet and looking into my receoved paychecks. Before all this, we were working on timesheets from Excel --- a nightmare for our HR department tracking all of it. Again, from my standpoint, it's a useful tool that lets me view the estimated cost of paychecks, collected pay stubs, and time off requests. My company was thrilled to welcome changes made within the payroll area. What ...

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C

Cindy

09/27/18

5 out of 5

Awesome tool

PROS & CONS What are the best aspects of this product? I'm that lone person working in the Human Resource Department. Attendance, payroll, time, and human resources streamlined a number of functions that I'm supposed to manage. It's great to have the latest ACA reporting requirements. Everything would've been impossible if not for ADP! What aspects are problematic or could work better? At times, I'd request a report from out of nowhere. It's never that simple in determining the ...

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E

Elijah

08/20/18

4 out of 5

A decent platform that's functional yet a bit overwhelming.

PROS & CONS What are the best aspects of this product? I absolutely love how ADP can make calcualtion of your hours by week and day. I also love how this platform showcases the overall amount of accumulated sick and vacation hours. What aspects are problematic or could work better? I don't like how challenging it can be when making approval on endless timesheets for people. I still need to make approval on the hours for and after looking into each single one. Plus I'm tediously ...

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P

Patti

05/16/18

5 out of 5

A review of ADP.

PROS & CONS What are the best aspects of this product? It's simple to navigate. Info can easily be found. Images were nice, bright, and attractive. I like being able to look into the company and individual profile as well as W-2 reporting. Product is highly organized. If there's an issue where I can't spot something, a search bar is available. It's an awesome platform! What aspects are problematic or could work better? Its time accrual tracking metrics can be a little confusing. I ...

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A

Alfredo

05/05/18

5 out of 5

It''s impressive all throughout.

PROS & CONS What are the best aspects of this product? ADP Workforce Now is one recommended HRM platform. Running as a small company, getting an user-friendly and modern HRM platform with a working portal for employees wouldn't be possible if not for ADP Workforce Now. I like having HR experts and payroll support. I won't have to worry about adding another staff. What aspects are problematic or could work better? When it comes to keeping contact with the Relationship Manager, it's ...

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T

Tyler

05/03/18

5 out of 5

Using ADP Workforce Now --- now!

PROS & CONS What are the best aspects of this product? I like the fact that payroll processing can be seen on the dashboard. Even more so with the changes being made. When it comes to system changes, it always aligns to that of payroll law changes. ADP is clearly leading the pack on knowing what's good for the clients. It's able to determine which functions best for a certain situation while remaining compliant. What aspects are problematic or could work better? There are certain ...

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E

Elijah

04/09/18

5 out of 5

A big help to our rapidly growing company!

PROS & CONS What are the best aspects of this product? I like the link made between HR, time and attendance and payroll. It fosters for real-time updates so adjustments can be done swiftly. It's a useful reporting tool that can be function as a report-writer. Its appearance is simple to look at and understand. It fosters for a transparent and easy-to-forecast payroll processing. What aspects are problematic or could work better? The bigger that our company can grows, the more it ...

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K

Karl

04/01/18

5 out of 5

This platform has proven to be a great asset for our growing company!

PROS & CONS What are the best aspects of this product? I like the linking between Payroll, Time and Attendance, HR and the GL. It makes room for real-time adjustments. It's a handy tool for reporting which consists of canned report and a simple report-writer. The UI is easily viewed and understood by newbies and experienced professionals. It fosters a clearer payroll processing! What aspects are problematic or could work better? With our company growing, it didn't let us have the ...

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J

Josephine

03/21/18

5 out of 5

ADP has brought in numerous benefits in ACA integration as well as others.

PROS & CONS What are the best aspects of this product? I love how ACA reporting and tax filings are processed simultaneously. Assistance is always there to help out answer any inquiries that I may have with regards to any issues encoutered on the platform. ADP has done a good job in the integration of processes be it in the form ofreporting, payroll, attendance and time, and hiring. Improvements are also noticed with continued use. What aspects are problematic or could work better? ...

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R

Roberta

03/12/18

4 out of 5

Improvements are seen everywhere.

PROS & CONS What are the best aspects of this product? I love the fact that I can sign in from my mobile device. What's more, its button for clocking in and clocking out is huge. I like the fact that every paycheck can be uploaded in the form of an iamge. I like how it breaks down the time for the work done every week. I love how all the options are laid out in a single area. What aspects are problematic or could work better? Right now, there's no fixed for fix for its password or ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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