ActiveCampaign Reviews in August 2026: User Ratings, Pros & Cons

A total game-changer in the way we run our online business!

What do you like best? We run a WordPress-based e-learning platform and recently made the move from MailChimp to ActiveCampaign as our CRM and marketing automation tool. Little did we know that not only would it streamline our day-to-day processes with a simplified automation creation process and more effective segmentations—it also helps us run our business and personalize our user's experience with our products (we integrate ActiveCampaign with WP Fusion, which I believe to be a ...

Time Saver and Easy to use!

What do you like best? Active Campaign has helped me gain more time for bigger tasks in my business by allowing me to set up email automations and helped me manage my clients better. Easy to use and lots of integrations! Well worth the investment! What do you dislike? Nothing its great! Keep up the great work! What problems are you solving with the product? What benefits have you realized? Time and Organisation!

Great product for maketing automation

What do you like best? The feature that convinced us is the Automation and the integration with our CRM and our website forms. This feature is allowing us to set up a lot of automation (triggered campaigns, sales follow-ups, automated segmentation, dynamic email content). What do you dislike? The interface could be more friendly. :) What problems are you solving with the product? What benefits have you realized? Email creation, automation & lead management. Also, I ...

Easy to use, very good support

What do you like best? ActiveCampaign is very easy to use, plug and play as its best! And a very good support for my questions! What do you dislike? From my point of view there is nothing I don't like. Keep it up! What problems are you solving with the product? What benefits have you realized? Automation of new subscribers

Unrivalled automation capabilities

What do you like best? The ability to setup sophisticated automated customer journeys. What do you dislike? It's a bit difficult to delete contacts imported by mistake. What problems are you solving with the product? What benefits have you realized? Enable me to provide better support and information for students and customers.

Hervorragendes Tool

What do you like best? ActiveCampaign kommt mit einer sehr aufgeräumten Oberfläche daher. Die Einarbeitungszeit für einfache Emailkampagnen ist kurz. Es gibt viele Vorlagen - das macht es für den Einstieg leicht. Wenn man das ganze Potenzial der Software ausschöpfen möchte, ist es naturgemäß erforderlich sich intensiver damit zu beschäftigen. Dann ist aber so ziemlich alles machbar was Emailmarketing betrifft: von einer einfachen Kampagne bis zu komplexen Emailprozessen. Die Software ...

Best Email Provider I've Used

What do you like best? I really like the simplicity of the whole system I've tried quite a few other email providers, but Active Campaign makes it easy to import and set up my list. I love all the details available about each subscriber; it makes communicating to my list much more personal. One of my favorite parts is the detail that I can access about each campaign. This makes it easy to create content that is useful to my subscribers. What do you dislike? Still finding automation ...

Easy even for the most techi-phobic!

What do you like best? I like the ease of navigation and how straight forward to use it is. I'm not naturally techy and get easily overwhelmed by online systems but as I've had to get used to using many different platforms to grow my business I have found Active Campaign really simple. It helps that they have a great support team too What do you dislike? I am using Active Campaign for multiple campaigns and so far there hasn't been anything that I've not liked What problems are ...

A great partner in your business

What do you like best? I am starting a new consulting, mentoring and coaching business, and Active Campaign give me the tools I need. I am only working with some funcionalities, but I know that in teh future Active Campaign will help mewithe the funnels and scalation. As I said, a great partner form my business What do you dislike? Sometimes is tricky to find help in spanish, but the FAQs is improving daily. Thanks for the improvements What problems are you solving with ...

The best value automation software I've found

What do you like best? The range of features included for the price is fantastic. I came from using Infusionsoft at a marketing agency to going out on my own as a solo business owner. I needed some of the features that automation software offer, but without the massive price tag. Active Campaign gives me everything I need from auto-responders to campaigns, and the Lite pricing I started on was very reasonable. What do you dislike? The UX in the email builder isn't the most ...