Acoustic Campaign Reviews in May 2025: User Ratings, Pros & Cons

"Big time email automation"

What do you like best about Acoustic Campaign? The feature set that silver pop makes available is outstanding What do you dislike about Acoustic Campaign? The cost is quite prohibitive for small businesses What problems is Acoustic Campaign solving and how is that benefiting you? Email automation

"most awesome marketing automation product outthere"

What do you like best about Acoustic Campaign? the simplicity of setup but at the same time the ability to execute complex projects What do you dislike about Acoustic Campaign? that I can't use it more often, I am alway looking for new way to use the product What problems is Acoustic Campaign solving and how is that benefiting you? they allowed me in the past to reach a segment of the population that was showing difficult to communicate

"Customer support like no other!"

What do you like best about Acoustic Campaign? Silverpop's integration with SalesForce.Com is excellent and the implementation and on boarding process was as smooth as could be. What do you dislike about Acoustic Campaign? I can't report on that at this point due to time using the product. What problems is Acoustic Campaign solving and how is that benefiting you? We're getting better deliverability rates than we have with any other ESP before. Seamless integration with SalesForce.com has ...

"Competitive marketing automation solution"

What do you like best about Acoustic Campaign? Silverpop, formerly Vtrenz, is a robust marketing automation engine. It has been around for years and has matured into one of the best options out there. My previous company selected it for the lower cost compared to its competitors. You can make very complex campaigns, and track the resulting landing pages and email clicks. What do you dislike about Acoustic Campaign? No real complaints. Recommendations to others considering Acoustic ...

"Clunky Interface and Horrible Customer Service and Support"

What do you like best about Acoustic Campaign? Deliverablity and ability for programs and automation are great. What do you dislike about Acoustic Campaign? Every time i contacted support with questions, i was asked the same questions that had already been answered, and normally given a much longer work around than the process i was telling them was broken. The account manager was constantly giving wrong information, and every time we complained about the interface, processes or anything we ...

"One of the best email-centric platforms currently available"

What do you like best about Acoustic Campaign? I can easily manage a large number of users while keeping an eye on deliverability. There are a lot of "securities" in place to force deliverability best practices. I can easily send emails in 30 different languages with no problems. What do you dislike about Acoustic Campaign? As many have mentioned, the UI is dated and needs help. Silverpop is aware and slowly rolling out improvements. A lot of focus seems to be on adding new functionality ...

"Excellent ability to handle large databases, not automation"

What do you like best about Acoustic Campaign? Silverpop is great for large companies that need multiple database integration and excellent deliverability of email. Social is built right into their emails so sharing is easy for recipients plus they have the ability to allow form fills with social sign-in. What do you dislike about Acoustic Campaign? The automation side of Silverpop is lacking. It's difficult to use programs and the integration to Salesforce.com isn't robust enough to create ...

"Excellent ability to handle large databases, not automation"

What do you like best about Acoustic Campaign? Silverpop is great for large companies that need multiple database integration and excellent deliverability of email. Social is built right into their emails so sharing is easy for recipients plus they have the ability to allow form fills with social sign-in. What do you dislike about Acoustic Campaign? The automation side of Silverpop is lacking. It's difficult to use programs and the integration to Salesforce.com isn't robust enough to create ...

"Silverpop Client Sending over 30 Million Emails Per Month"

What do you like best about Acoustic Campaign? Silverpop is a mature on-demand email marketing and marketing automation system. The application provides exceptional marketing automation features, segmentation and query capabilities, dynamic content tools and analytics. The support team at Silverpop is very easy to work with and very responsive. What do you dislike about Acoustic Campaign? The support portal is not user friendly. Recommendations to others considering Acoustic Campaign: I ...

"Better options out there"

What do you like best about Acoustic Campaign? Silverpop offers a few slick features like Send Time Optimization which some other systems don't offer yet. What do you dislike about Acoustic Campaign? I've used Silverpop in two instances. Once back when it was still Vtrenz/Engage B2B and then in 2012 on the Engage 8 platform. In my opinion the old platform was much better than the current. I found the system cumbersome and with a bad UI. I was shocked to see how hard it was to pull reports ...