9.0
Spot Score
Access People HR Reviews in June 2026: User Ratings, Pros & Cons
Empower your HR with People HR.
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Starts from $2.41 / user / month when monthly
Access People HR Reviews & Ratings
Spotsaas Editor’s POV
PeopleHR has garnered an overwhelmingly positive reception over the past year, with users praising its robust features and exceptional support team. Many reviews spotlight the expertise and dedication of trainers and support staff, who consistently resolve issues and deliver comprehensive, engaging training sessions. This hands-on approach, led by team members ...Read more
Access People HR pros and cons
Support staff are consistently praised for being helpful, patient, and responsive, often resolving issues promptly and professionally.
Training sessions are well-structured, clear, and engaging, with trainers like Matt Temperton frequently commended for their expertise, approachability, and ability to instill confidence.
The product offers a range of features that are perceived as promising and comprehensive, with users noting its potential when fully utilized.
Demonstrations and onboarding processes are informative and tailored, giving users confidence in adopting the product.
Some users experience frustration with system integrations, reporting difficulties in achieving seamless functionality between PeopleHR and other tools.
Training or presentations occasionally feel rushed, leaving inadequate time for questions or deeper understanding.
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Showing 391-400 out of 502
H
HSD
11/30/21
Here is the cutback chat with support
Here is the cutback chat with support It isnt working Clear Cache Still not working Clear Cache I’ve just cleared Cache Clear it again I’ve Cleared it again One more time please Ok thats cleared And again please Is this a joke No please clear cache I want to speak to the manager Manager here - clear cache Are you serious Yes clear cache I’ve cleared it 10 times Clear it again please
NO
Nick Oliver
11/24/21
Great sales team, poor customer service!
There are some stark differences in service between each part of the set up process. 1. Sales - the system sounds great and can do literally anything that is required. 2. Training - the system looks great and can do most of the things that we need 3. 'Go live' - the system crashes (alot), it cant always do the things we need it to do and customers service is typically based around turning it off and on again or clear the cache. One small bug is that there is no option for a substitute ...
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SI
Sebastian Ibarra
11/22/21
This software is dreadful
This software is dreadful. The user experience is horrible, the ugliest system i've seen, literally something from 1999, it beggars belief actually. The mobile app is great, but useless, nobody works all day on their mobile phone. Their product team have it all wrong, their devs clearly are misled by the product team, there are never any improved features and overall, the system does not do ANY job correct. Days and hours spent down, being logged out, slow loading, menus that make no ...
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M
Melissa
11/21/21
PeopleHR
We implemented PeopleHR earlier this year. At no point during the process were we told about Ripple, so cannot automate what we were hoping to. Also since being taken over by Access Group the customer service has been awful and the system seems to be down frequently (like it had been all this morning!). I feel the HR team are now spending more and more time trying to resolve issues and could have been better off managing with spreadsheets!
AB
Ankit B
11/16/21
"People HR - Best HR Software"
What do you like best about Access PeopleHR? People HR is the platform that helps maintain HR solutions like attendance, salary structuring, and many more. Earlier we were working on spreadsheet but this software helps us to make the things automated What do you dislike about Access PeopleHR? As of now, there is no dislike about this software as it fulfill the requirements. What problems is Access PeopleHR solving and how is that benefiting you? Attendance maintainence, Employee ...
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QE
Q E
11/09/21
Like previous reviews state 1 star is…
Like previous reviews state 1 star is generous. Systems are faulty and constantly crash meaning we are always loosing important work and repeating tasks time and time again. This is an ongoing issue we have been experiencing for over 2 years with zero resolution! The customer service is truly terrible we get ignored on 'Live Chat' or sent an auto reply which are unhelpful and makes it near impossible to resolve any issues. PeopleHR causes more work for our HR department than our actual ...
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F
fizz
11/04/21
1 star is generous
1 star is generous, the customer service is absolutely appalling. I have wasted hours now trying to fix a problem that could have been resolved very quickly with a phone call. I hope that i have just experienced a one-off, but having read other reviews, there seems to be a common theme of inadequate help.
F
fizz
11/04/21
1 star is generous
1 star is generous, the customer service is absolutely appalling. I have wasted hours now trying to fix a problem that could have been resolved very quickly with a phone call. I hope that i have just experienced a one-off, but having read other reviews, there seems to be a common theme of inadequate help.
J
Jacob
11/01/21
Poor system and poor customer service.
System and customer service is getting progressively worse. I've now logged 4 issues across the past 3 months and all still unresolved. When speaking with the customer service they ask to clear cache (never works!) or watch a tutorial. Awful service, will be reviewing other systems in coming days/weeks.
J
Jacob
11/01/21
Poor system and poor customer service.
System and customer service is getting progressively worse. I've now logged 4 issues across the past 3 months and all still unresolved. When speaking with the customer service they ask to clear cache (never works!) or watch a tutorial. Awful service, will be reviewing other systems in coming days/weeks.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].