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9.0

Spot Score

Access People HR - HR Software

Access People HR Reviews in June 2026: User Ratings, Pros & Cons

Empower your HR with People HR.

4

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Access People HR Reviews & Ratings

4

Very Good

Based on 271 ratings & 502 reviews

Rating Distribution

Excellent

(334)

Very Good

(45)

Good

(10)

Poor

(15)

Terible

(98)

Spotsaas Editor’s POV

PeopleHR has garnered an overwhelmingly positive reception over the past year, with users praising its robust features and exceptional support team. Many reviews spotlight the expertise and dedication of trainers and support staff, who consistently resolve issues and deliver comprehensive, engaging training sessions. This hands-on approach, led by team members ...Read more

Access People HR pros and cons

  • Support staff are consistently praised for being helpful, patient, and responsive, often resolving issues promptly and professionally.

  • Training sessions are well-structured, clear, and engaging, with trainers like Matt Temperton frequently commended for their expertise, approachability, and ability to instill confidence.

  • The product offers a range of features that are perceived as promising and comprehensive, with users noting its potential when fully utilized.

  • Demonstrations and onboarding processes are informative and tailored, giving users confidence in adopting the product.

  • Some users experience frustration with system integrations, reporting difficulties in achieving seamless functionality between PeopleHR and other tools.

  • Training or presentations occasionally feel rushed, leaving inadequate time for questions or deeper understanding.

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Showing 301-310 out of 502

UC

Unhappy Customer

10/31/22

1 out of 5

Awful customer services

Awful customer services. I have been trying to contact them about an issue for a day and a half, and can't get anyone. Every item logged needs far too much information before they even look at it. I had an issue with several employee's holiday balances for months. No priority was given. Their support at the moment says our response time is "a few hours", this is not good enough for HR software!!!

AJ

Anita Jones

10/26/22

5 out of 5

(Company name) is very easy to use

(Company name) is very easy to use - user friendly interface, intuitive navigation, you can find whatever you need in the matter of seconds even if it's your first experience with the platform. (Company name) is beautiful - our employees love it too. (Company name)’s support team is amazing - they not only resolve any issues quickly, but they also listen to suggestions and implement them within reasonable time. The (Company name) system features everything you'd want from a modern HRIS and ...

Read more

MP

Marie Parry

10/18/22

5 out of 5

Training overview and additional support

Jordan Moore delivered a brilliant session on training for the People HR System. He also provided additional support and tailored a bespoke on site consultancy day to assist with the launch. We felt valued and were given a service that responded to our needs as an individual and not a one size fits all mentality. It is clear Jordan is very invested in providing the best experience possible .

NB

Nikki Braidwood

10/18/22

5 out of 5

Extremely helpful with my query, thank you

Logan was extremely helpful with my query, he communicated with me regularly & then called me to talk me through it - very much appreciated. Excellent customer service & he was calm & patient with me !

HF

Highly frustrated HR person

10/16/22

1 out of 5

Quite trying!

The person we spoke to tried really hard to support and solve our issue but 12 days later we are still not resolved

HF

Highly frustrated HR person

10/16/22

1 out of 5

Quite trying!

The person we spoke to tried really hard to support and solve our issue but 12 days later we are still not resolved

D

Dilana

10/12/22

5 out of 5

Always very helpful!

Date of experience: October 13, 2022

SM

Sara M

10/10/22

5 out of 5

"Great experience with G2"

What do you like best about Access PeopleHR? I liked how intelligent the system is and very flexible to use. Everyone can work on it quickly. What do you dislike about Access PeopleHR? Nothing to be mentioned. Worked very well. What problems is Access PeopleHR solving and how is that benefiting you? recruiting cycle saving data of the candidates.

J

Jon

10/05/22

1 out of 5

An abysmal product

An abysmal product, we used PeopleHR for 2 years through gritted teeth. The whole system has been littered with poor UI, UX, and errors. The system uptime is shocking, and when it is up bugs and usability issues plague your user and admin experience. The customer support is dreadful, often borderline aggressive, in that if you have any issues at all then it is probably your fault. Once you get through the battle of having to provide a fully specced 4 page document of your bug or issue, ...

Read more

J

Jon

10/05/22

1 out of 5

An abysmal product

An abysmal product, we used PeopleHR for 2 years through gritted teeth. The whole system has been littered with poor UI, UX, and errors. The system uptime is shocking, and when it is up bugs and usability issues plague your user and admin experience. The customer support is dreadful, often borderline aggressive, in that if you have any issues at all then it is probably your fault. Once you get through the battle of having to provide a fully specced 4 page document of your bug or issue, ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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