9.0
Spot Score
Access People HR Reviews in June 2026: User Ratings, Pros & Cons
Empower your HR with People HR.
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Starts from $2.41 / user / month when monthly
Access People HR Reviews & Ratings
Spotsaas Editor’s POV
PeopleHR has garnered an overwhelmingly positive reception over the past year, with users praising its robust features and exceptional support team. Many reviews spotlight the expertise and dedication of trainers and support staff, who consistently resolve issues and deliver comprehensive, engaging training sessions. This hands-on approach, led by team members ...Read more
Access People HR pros and cons
Support staff are consistently praised for being helpful, patient, and responsive, often resolving issues promptly and professionally.
Training sessions are well-structured, clear, and engaging, with trainers like Matt Temperton frequently commended for their expertise, approachability, and ability to instill confidence.
The product offers a range of features that are perceived as promising and comprehensive, with users noting its potential when fully utilized.
Demonstrations and onboarding processes are informative and tailored, giving users confidence in adopting the product.
Some users experience frustration with system integrations, reporting difficulties in achieving seamless functionality between PeopleHR and other tools.
Training or presentations occasionally feel rushed, leaving inadequate time for questions or deeper understanding.
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Showing 271-280 out of 502
AG
Alice gammon
03/09/23
Great Service
Sheldon was great. Explained everything to us and helped us choose the right package. Excited to get started
SM
Simon McQueen
03/09/23
Had a great experience working with Ana…
Had a great experience working with Ana on our PeopleHR implementation. Jon was also very helpful up front. Thank you.
SM
Simon McQueen
03/09/23
Had a great experience working with Ana…
Had a great experience working with Ana on our PeopleHR implementation. Jon was also very helpful up front. Thank you.
AG
Alice gammon
03/09/23
Great Service
Sheldon was great. Explained everything to us and helped us choose the right package. Excited to get started
AY
Adam Yates
03/06/23
We have been using People HR for a few…
We have been using People HR for a few years now, and when we first switched from paper-based files to this, it was a breath of fresh air. Everything was easier to find and access, and the functionality of the system was great. Unfortunately, over time this level of service has markedly decreased. We have had a number of minor issues that have taken weeks or even months to be resolved, and a number of the core functions only seem to work every so often. Technical support is also less than ...
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CS
Catering Services Internationa
03/01/23
Absolutely terrible customer service
Absolutely terrible customer service. Logged a tech support request on the People HR platform, only to receive an email hours later, advising that I need to register for the 'customer success platform' to raise a ticket there. Registration could take up to 48 hours. Registered. Cannot find tech support. Clicked on 'contact' and was advised that 'you don't have any contact support, contact your account manager'. Guess what? I don't have an account manager either! All this time, someone is ...
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CS
Catering Services Internationa
03/01/23
Absolutely terrible customer service
Absolutely terrible customer service. Logged a tech support request on the People HR platform, only to receive an email hours later, advising that I need to register for the 'customer success platform' to raise a ticket there. Registration could take up to 48 hours. Registered. Cannot find tech support. Clicked on 'contact' and was advised that 'you don't have any contact support, contact your account manager'. Guess what? I don't have an account manager either! All this time, someone is ...
Read more
SK
S K
02/26/23
A series of complaints over time
A series of complaints over time, dealt with poorly. Recently, our account was suspended for an unpaid bill (which had been paid), delaying our payroll. This was after a misdiagnosis recommending a migration process for which we had to - unnecessarily call IT support consultants. Support team were unable to tell me why our paid up account was suspended and took no initiative to find out for me as though the problem was mine to solve. Their focus seems to be closing tickets and passing the ...
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S
Stefan
02/10/23
Not worth the headaches
None existent Customer Service & Support. Billing is inconsistent, incorrect and the company refuses to itemise their invoices so you can see what you are being billed for. This could actually be a good system but its just about ok for small businesses with less than 20 employees. Avoid if you are planning any sort of growth. And good luck to you if you experience issues over the weekend.......
ML
Ms. Lisa Brown
01/17/23
Something is very, very, very wrong
I feel so bad about my first glowing report after my experience today that I’ve come back to share the other side. I was glowing about PeopleHR when we moved across in 2022, but today I had first hand insight into how horrific it must truly be for those who wrote less than favourable reviews. Firstly, I have to say that the people are nice, very nice and try their best to help. Jordan, Logan, Josh, Kallum, David, Kelsey, Daniella and so many others. But something is very, very, very ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].