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800.com - Inbound Call Tracking Software

800.com Reviews in June 2026: User Ratings, Pros & Cons

Track and optimize your incoming calls.

4.7

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800.com Reviews & Ratings

4.7

Excellent

Based on 435 ratings & 356 reviews

Rating Distribution

Excellent

(296)

Very Good

(43)

Good

(10)

Poor

(1)

Terible

(6)

Spotsaas Editor’s POV

800.com offers detailed insights into inbound calls, enabling businesses to benchmark their performance effectively. Its analytics tools provide valuable data for decision-making.Read more

800.com pros and cons

  • Detailed call insights

  • Built-in analytics tools

  • Benchmarking capabilities

  • User-friendly interface

  • Limited to inbound calls

  • May lack advanced features

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Showing 91-100 out of 356

AU

Anonymous User

01/13/23

5 out of 5

"I like the site"

What do you like best about 800.com? the UI, the fact that you had a cheaper price to meet my call needs What do you dislike about 800.com? Needed a cheaper price since I don't get a lot of phonecalls and the fact that I was not informed of the lower price when i signed up What problems is 800.com solving and how is that benefiting you? dropped the price based on usage

BM

Bruce M

01/13/23

5 out of 5

"Simple and effective"

What do you like best about 800.com? Just works. Calls are forwarded to your smartphone or landline--or to multiple lines, which made life easy. My business partner and i never missed sales inquiries. Customer service actually solves issues. What do you dislike about 800.com? Setting up voicemail and phone tries were a little counterintuitive, but very effective once done. What problems is 800.com solving and how is that benefiting you? We get presence, credibility, and an easy way for our ...

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NL

Nathaniel L

01/12/23

5 out of 5

"Great for 800 numbers"

What do you like best about 800.com? Super easy to set up and use via the online portal. What do you dislike about 800.com? Nothing! What can I say to fill up the minimum characters required? What problems is 800.com solving and how is that benefiting you? They solve the problem of me not having an 800 number, but now I do!

WG

Wahbi G

01/12/23

5 out of 5

"yes, i would recommend 800.com to my friend,"

What do you like best about 800.com? It is so easy to work with 800.com platform What do you dislike about 800.com? The only downside, as a Canadian company, i would like to see a fixed charge in the Canadian dollar. Instead of a US dollar charge. What problems is 800.com solving and how is that benefiting you? I don't have any problem; the tech support is excellent.

EG

Erika G

01/12/23

5 out of 5

"Surprisingly perfect for us!"

What do you like best about 800.com? We never thought we would be able to find our vanity business phone number but it was easy and simple to set up! I'm notified immediately of messages and it's "set it and forget it" easy! Very glad we signed up when we did! What do you dislike about 800.com? The dashboard is a little generic and the data isn't that useful for us but we don't have hundreds of calls a day. What problems is 800.com solving and how is that benefiting you? It helps solidify ...

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AU

Anonymous User

01/12/23

5 out of 5

"Simple to search for vanity phone number and to easy to setup"

What do you like best about 800.com? Had more search results than competitors What do you dislike about 800.com? Nothing to dislike, everything was simple to setup What problems is 800.com solving and how is that benefiting you? We needed to unify all of our offices and get a vanity toll-free number to work with Google Voice. Everything was easy to setup and is working perfectly.

RP

Rachel P

01/12/23

4 out of 5

"Functional"

What do you like best about 800.com? Option to choose the desired number. Features within the portal What do you dislike about 800.com? Delay in phone calls could use improvement What problems is 800.com solving and how is that benefiting you? Not sure what they are working on, we don't have any on our end

TF

Tom F

01/12/23

4.5 out of 5

"Great service"

What do you like best about 800.com? Simple to use, reliable, and inexpensive What do you dislike about 800.com? I have not had any problems with the service What problems is 800.com solving and how is that benefiting you? They provide a simple-to-use platform for my online business. We have no office staff, so the auto-attendant service is invaluable.

AU

Anonymous User

01/12/23

4 out of 5

"Good Service."

What do you like best about 800.com? My 1-800 account has a lot of useful features like call forwarding and voicemail notification. What do you dislike about 800.com? When a call is forwarded, you can only see either the originating number or the forwarding number, but not both. It would be great to have both. Recommendations to others considering 800.com: I recommend this service. What problems is 800.com solving and how is that benefiting you? Having my own 800 number is great and has ...

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AU

Anonymous User

01/12/23

4.5 out of 5

"A great way to manage calls"

What do you like best about 800.com? The site allows you to route incoming calls through a proxy, making it easy to see who has called and when. You can see the average number of calls you get in a day and where they have come from. Great for understanding your customer base. What do you dislike about 800.com? On occasion, the site will take up to ten minutes to route a call or email where you expect it. If a site needs two factor ID, for example, expect a frustrating wait to see that code ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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