9.8
SpotScore
1Password Reviews in September 2026: User Ratings, Pros & Cons
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1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 751-760 out of 7315
AT
Arman Tuganbaev
02/07/24
Lost password, but not money.
Lost password, but not money. Glad to receive transfer of balance to new account.
A
anon
02/07/24
Excellent product
Excellent product, well-integrated UI. I’ve been using for over a decade and it’s easily my favourite between lastpass, keypassx, iCloud Keychain, Mozilla, Bitwarden. Bitwarden has the best free offering, iCloud is great if you only use one appleid. 1Password is universally the best.
J
James
02/07/24
quick response and a follow up to be…
quick response and a follow up to be sure things went OK
C
CEW
02/07/24
I had a difficult time getting started…
I had a difficult time getting started with 1Password (I’m not tech savvy) and tech support exchanged a number of helpful emails with me until I got on my feet. I am impressed with the time and patience they spent on me. I look forward to taking advantage of 1Password and know I can always get back to tech support for additional help.
C
Carolina
02/07/24
Fast and excellent customer service.
Date of experience: February 08, 2024
JR
john r
02/07/24
Quick and detailed responses to my…
Quick and detailed responses to my inquiry. Had support from actual person and not auto generated replies.
BM
Brian Moores
02/07/24
Brilliant product.
Brilliant product. Brilliant support.
T
Tobias
02/07/24
Very good support
Fast, accurate and very helpful support.
O
Ole
02/07/24
Fast and problem-focused response!
Date of experience: February 08, 2024
R
Rachel
02/06/24
Their customer service team was super…
Their customer service team was super helpful. They responded quickly and provided a simple and efficient solution to my problem without any red tape. So many companies require you to follow up, jump through hoops, or "escalate" your problem to someone else. Kudos to them for being considerate and fast!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].