9.8
SpotScore
1Password Reviews in September 2026: User Ratings, Pros & Cons
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Starts from $2.99 / Month
1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 711-720 out of 7315
RM
Rob Myers
02/15/24
Excellent overall customer experience from their product to their support
Excellent customer experience overall from their product to their support, especially compared to my previous password manager from a major competitor in the industry. I wish I would have switched to them sooner. Matt in customer support is a rock star. I will recommend to any of my friends looking for the best password manager. Highly recommended from a guy with 20+ years in product management focused on maximizing the customer experience - they know how to do it right.
FO
Francis Ouellette
02/15/24
Just starting to install things on a…
Just starting to install things on a newly acquired Mac ... This is one of the 1st tool I install, always. It is essential for safety, it is extremely well done and executed tool. UI is great, user experience does need to know and look around, but in the end all is safe, and this one password keeper is the only one you will ever need. I share it with my family, and there is some learning slope for some, but in the end, they are all happy when I ask them ... "Well, did you keep it in ...
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C
Collin
02/15/24
quick response and answered my questions
Date of experience: February 16, 2024
D
DB
02/15/24
Great service
Tom was quick, attentive, and helpful.
BA
Bram Agelink
02/15/24
Quick, to the point and qualitative responses
Quick, on point and qualitative responses. Unlike many support services these days!
M
Michelle
02/15/24
1password support team is great!
Needed help upgrading my personal plan to a family plan! The support team was quick to respond, clear, and funny!
R
RichardJ
02/15/24
Excellent Support Received
Very helpful and detailed response to my recent subscription query.
AT
Antonio Torres
02/14/24
Paula was very kind and supportive
Paula was very kind and supportive and helped me successfully with my access issue.
黒
黒濱隼
02/14/24
I received a very nice response.
I received a very nice response. That's a great and polite response. I appreciate it very much.
G
GJG
02/14/24
I've found 1Password a great product overall
I've found 1Password a great improvement in securly managing my passwords both for work and in my personal life. 1Password support is is also excellent. I prompt and high quality help from a real, knowledgeable person who works for 1Password. This is a blessing when managing the 1Password account for my organization.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].