9.8
SpotScore
1Password Reviews in September 2026: User Ratings, Pros & Cons
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1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 691-700 out of 7315
HS
Harald Smit
02/20/24
Clarinda knows it all
The initial response time was short and subsequent messages were responded to in timely fashion. The advice was spot on. Thank you Clarinda!
AW
Astrid Westerbrink
02/20/24
I have a very good experience with…
I have a very good experience with 1Password in February 2024. After my iPad crashed, I lost the contents of my passwords app. Thanks to smooth and accurate contact, I quickly had everything back in order.
D
David
02/19/24
Customer support is very helpful and…
Customer support is very helpful and nice, they were answering quite fast. 1Password is a great tool too
M
Matthew
02/19/24
Recently had a 1Password issue and Blake was awesome in helping me solve it!
Recently had a 1Password issue and Blake went above and beyond to help me. I use 1Password dozens of times a week with dozens of other people across several teams. I'm an admin in multiple organizations. There was an odd issue on 1Password not auto-completing my logins in Safari. Turns out all I needed to do was upgrade to the latest extension in Safari! Thank you Blake!
A
Anonymous
02/19/24
Good customer support.
Date of experience: February 20, 2024
H
Horacio
02/19/24
They helped me excellently to solve my…
They helped me excellently to solve my problem.
VR
Valentin R
02/18/24
Perfect
Moved from another password manager years ago and don’t regret it. 1pass offers great cross-platform experience for my family.
KL
Kimmo Lähti
02/18/24
Quick good support.
Date of experience: February 19, 2024
K
kazu
02/18/24
Thank you very much!
I was able to proceed with confidence because I received very courteous support. Below, I'll quote part of our exchange. //////// Thank you so much for all your wonderful support. I successfully upgraded to the family plan and was able to input the payment information. For the past two weeks or so, I've been searching online for information on how to upgrade to the family plan, but I couldn't find any information in Japanese for Android, and I was struggling. I wish I had asked 1Password ...
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MV
Marc V
02/18/24
Excellent customer service
Excellent customer service when it comes to 1Password. They helped me with connecting a Family account to a business account. The support representatives are top notch and very helpful.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].