9.8
SpotScore
1Password Reviews in September 2026: User Ratings, Pros & Cons
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1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 2781-2790 out of 7315
EH
Ethan Hanpeter
02/14/23
Support was speedy and efficient and…
Support was speedy and efficient and they got the job done. I was very pleased.
DW
Dominic Willis
02/14/23
Fast clear customer support
Fast clear customer support. Great as always.
MW
Mark Winter
02/14/23
Multiple account confusion
Catherine was very responsive and gave clear instructions on how to solve my problem of multiple accounts. This happened as I was migrating from a LastPass family account and also had an old 1Password individual account. She also helped me get a more favorable discount since I was a past user of 1Password which was an added bonus!
TN
Tony Nguyen
02/14/23
Amazing Support Team! 🤩
I've been with 1Password for a few years now and have been highly satisfied with all of the provided functionalities. Recently, when 1Password 8 was released, I was curious about the new version and tried it out. However, there was a small bug when using FaceID. I contacted their Support Team and received prompt responses and guidance to resolve the issues. The team also actively followed up with me to notify me about the complete rectification of the bug.
TS
Theo Schoenmakers
02/14/23
Prompt and accurate feedback about…
Prompt and accurate feedback about non-availability of iOS app in France. Problem was resolved quickly.
D
Dallas
02/14/23
Glad i moved to 1Password
I recently transferred my passwords from another password manager to 1Password and I am very happy with the process. The customer service was prompt, friendly and professional and on top of that, there is a community forum which is very active with lots of members who are experts with both 1Password as well as password security etc. Also, the 1Password interface for the PC app, iPhone app and web browser is set out well and easy and intuitive to use. Overall i am glad i chose 1Password and ...
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D
Dave
02/14/23
Real person answering questions…
Date of experience: February 15, 2023
K
Keith
02/14/23
Tech support was terrific!
Tech support was terrific! The team was quick and tag-tamed to follow-up over several days to make sure my problem got resolved. And it wasn't their fault it took several days but rather mine due schedule. Great to work with!
JP
Jordan P
02/14/23
Excellent experience migrating from…
Excellent experience migrating from LastPass. I have been dreading this transition for a while. Customer support has helped make this a very smooth and quick process.
J
J6
02/14/23
Clear, timely, and friendly support
Instructions were very clear. Response times were quick. The support representatives were friendly and happy to answer questions. The issue was resolved and it was incident free.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].