9.8
SpotScore
1Password Reviews in September 2026: User Ratings, Pros & Cons
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1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 2641-2650 out of 7315
AS
Andrea Schwartz Boone
03/10/23
Prompt, thorough, kind
Super prompt and thorough response that solved my issue. Very kind representative.
G
GJ
03/10/23
Prompt and speedy resolution of query
Date of experience: March 11, 2023
J
Jeremy
03/10/23
Requested a discount for 1Password upon…
Requested a discount for 1Password upon switching from LastPass. Received a discount and responses very quickly via email from Melanie and Rob.
BK
Bedilbek Khamidov
03/09/23
One of the most precious applications I…
One of the most precious applications I trust and that is worth sharing about
AS
Adam Stein
03/09/23
Catherine was really great
Catherine was really great! So kind and helpful!
A
ABHIMANYU
03/09/23
Ash was the primary reason and the…
Ash was the primary reason and the secondary being the 50% discount on the annual plans.
SC
scott cottrell
03/09/23
Easy Solutions Made Simple!
Just resolved two problems with my account - I had inadvertently created two accounts when I initially signed on...and the other was a billing question. The 1PW reps I discussed this with worked through each, carefully explaining the problems and what needed to be done to fix them. Thanks to Zach and Souxsie! and anyone else that helped me - all were extremely professional, very patient, and super helpful. Many thanks!
BT
Beatrice Thomson
03/09/23
The willingness and the kindness of the…
The willingness and the kindness of the team members in dealings with a delicate and personal situation. It felt as everyone was stepping in to try to help. Thank you
L
Lori
03/09/23
Awesome Customer Support
Customer support was quick to respond and generous about extending my trial. I also love how intuitive 1Password is when it comes to saving, creating, and inserting information when I log into website or sign up on them. Thank you 1Password.
RC
Robert Campbell
03/09/23
Was a rough ride at times, but we got there in the end!
Some difficulties occurred when I tried to upgrade from 6 to 7, but the people at 1Password Support, particularly Marc-Shane Scale, and also others in the team, were extremely helpful and patient, and quick to reply, with clear easy instructions. And the effort was worth it, because everything is now working brilliantly.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].