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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in September 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 2581-2590 out of 7315

PD

Paul Duer

03/18/23

5 out of 5

Shoutout to 1Password Support

When my vault from another password manager wouldn't import into the 1Password, I was really anxious - this was a delicate and critical step. I emailed 1Password Support and Claud replied - way outside of business hours, I should point out. He sent me step-by-step illustrated instructions for an alternative approach. They worked the first time. What a relief. I felt like I could finally exhale. Here's a big Thank You to Claud and the Support team.

MA

Mikko A

03/18/23

5 out of 5

Quick reply from support

I was having trouble when switching subscription type on last day before subscription renewal. 1Passwords quick response helped me to fix errors and change my subscription to something that was better for me.

GL

George L

03/18/23

5 out of 5

Answers

I always got answer that worked for my situation. It may not have come immediately, but it was always quick enough to help me make my decisions.

MV

M. Verhous

03/18/23

5 out of 5

Efficient and patient help

Due to an error of mine I got locked out of my account. First, the problem had to be identified. After that, steps needed to be taken to unlock the account using my current subscription. After the first contact was established (that took a few days), everything went very swiftly. The whole process required many steps and quite a bit of time. Through every step of the process I was treated with patience and kindness. I was able to ask when anything was unclear and got an answer within ...

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KS

Karin Schärer

03/18/23

5 out of 5

Great

Great, fast and friendly

JC

Joe Cook

03/18/23

5 out of 5

The team took an interest in my issue…

The team took an interest in my issue and quickly resolved it.

G

GunnCat

03/18/23

5 out of 5

A+++ Kristen Bryans the Support Sizzler @…

Kristen Bryans the Support Sizzler @ 1Password was wicked helpful and really positive and really a joy to have helping me. So much so that if I had another issue there and had the choice to pick a new customer service rep of her, I would choose her hands down.

M

Mustafa

03/18/23

5 out of 5

Fast and easy to migrate to and support…

Fast and easy to migrate to and support is helpful. Also gave a huge discount when migrating from another service. Switching to 1Password will imrpove your daily life by a lot!

D

Derek

03/17/23

5 out of 5

The support engineer actually solved my…

The support engineer actually solved my problem. Amazing in today's world.

JC

Jim Crummey

03/17/23

5 out of 5

Prompt response to the issue.

Date of experience: March 18, 2023

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].