1Password Reviews in September 2026: User Ratings, Pros & Cons

Quick and friendly service

Very quick response to my enquiry about switching from a competitor, all staff I dealt with were friendly and helpful. I haven't started using the actual password manager yet so I can't comment on that but the team were great.

Very friendly and helpful support team

Date of experience: April 18, 2023

Quick easy support restarting Individual membership

The explanations I got from the team were very clear and detailed so I wasn’t left guessing what to do. They were super prompt and my issue was resolved very quickly. Thanks!

Perfect customer supporrt

The customer support helped me. Perfect support!

Incredibly supportive customer service

I was trying to change from a family account that my work had created for me to an individual account and every person who helped me in the process was incredibly supportive and clear in their directions. The path to make this change required several steps, and every step was met with a quick response from 1Password that was detailed and clear in the directions. I very much appreciate the support of your customer service team!

Quick and detailed commuications and…

Quick and detailed commuications and knowledgeable

It is a wrong idea to try to compare…

It is a wrong idea to try to compare this extraordinary program with any program that has the same idea. In fact, I have been using this program since 2010, and without exaggeration, I have tried the equivalent of more than 20 programs, and if I said that if all of these programs came together, they would provide the quality, beauty, magnificence, and safety of this program. You will not be able to reach half of what this program offers. As for the amount that the company asks for the ...

Changing from individual to family plan

The people who helped me to change from an Apple-related individual subscription to a 1Password family plan were very helpful and gave clear instructions which procedures to follow. Everything is working very well right now without any loss of information. Thanks guys!

Family account issue

The support was quick and reliable. Solved the issue within hours.

First User of 1Password - Good support and software

First, let me say that the interaction with support was excellent. I contacted them to obtain a discount based on a paid license with a competitor. They were good as their word and I now have the full value of my remaining license with the competitor credited to my account. Second, let me say that my experience with the software has been stellar. I am very impressed with the user experience and my ability to put it in the hands of my family. It is powerful and yet easy to use.