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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in September 2026: User Ratings, Pros & Cons

Secure. Organize. Simplify.

4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 2141-2150 out of 7315

MK

MOHAMMED KHAN

06/04/23

5 out of 5

Great customer service

I have been using 1Password for a few years now. It is very to use. Very secure and passwords as well as other important information can be categorised easily. There Customer service is top class. Immediate responses to email. Buy the paid version you will not regret it.

F

Frank

06/04/23

5 out of 5

Very quick and friendly support

Very quick and friendly support. They helped me to get everything started and gave me a 50% coupon. Their Apps are, in my opinion, the best available. Very good UX on Android and Linux.

GS

G Steuart

06/03/23

5 out of 5

The support was very quick

The support was very quick, clear and helpful.

JV

Jane Varnado

06/03/23

5 out of 5

Very helpful response

The agent took the time to walk me through the process in easy to understand step by step communication.

P

Pfenning

06/03/23

5 out of 5

Continue being great

I heard that the support and customer service of 1password is legendary. You confirmed that in every bit! It all worked. Problem solved. Continue being great =)

C

CR

06/03/23

5 out of 5

Model service

Timely, thorough, efficient, friendly. Always provided links to resources in a straightforward and easy to understand manner.

RW

Robert Waters

06/03/23

5 out of 5

First-rate support experience

I was experiencing an issue with logging into 1Password on my new iPhone (to be clear, it was a user issue, not a product issue). I emailed the 1Password support team seeking assistance and Pierre got back to me almost right away. Pierre's response was thorough, friendly and - most importantly - helped me resolve my issue.

S

Sylwia

06/03/23

5 out of 5

Wonderful support

Fast and professional support.

JC

Julien CAVION

06/02/23

5 out of 5

Fast and super efficient support

Fast and super efficient support even on Sundays

BB

Benjamin B

06/02/23

5 out of 5

"superb password manager!"

What do you like best about 1Password? easy to use, easy to share passwords, easy to use in company setting What do you dislike about 1Password?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].