9.8
SpotScore
1Password Reviews in September 2026: User Ratings, Pros & Cons
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1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 201-210 out of 7315
AT
Alex T
06/12/24
Great support
Very responsive and no-nonsense support for a non-standard issue.
IB
Ian B
06/12/24
Great Support from a First-in-Class Password App
I am a long-time customer of 1Password and they always respond to questions and concerns quickly. They are very open to customer suggestions and want to grow and improve the product. I see them as the stand-out application in password and critical document storage. Highly recommended. Thanks guys !
B
Bob
06/12/24
Prompt and helpful response
Quick response which provided a solution to my issue.
JC
Joel C
06/12/24
Assistance / communication was very clear, fast and it solved my problem.
Date of experience: June 12, 2024
G
Giovanni
06/12/24
I needed help to switch from a password…
I needed help to switch from a password manager to 1password and the support via email was quick, responses were clear and i didn't have any problem following the directions i was sent and be a new subrscriber with a discount due to my previous subscription migration! Amazing support!
S
Silent
06/12/24
Everything
Everything. They did a great job supporting my request.
C
Charlie
06/12/24
Thank you for the discount provided.
Communicating with Wahid has been very pleasant. The 1Password product allows me to quickly share across different devices, which has brought great convenience to my life and work. My current experience with it has been fantastic.
M
Marcel
06/12/24
Very Efficient Support
I had a great experience with the support team. The response was super fast, the issue was resolved just as quickly, and the interaction was extremely friendly.
TD
Tim Dare
06/11/24
An excellent and easy to use product…
An excellent and easy to use product giving peace of mind. I use it across all my Apple devices seemlessly.
DJ
daniel jones
06/11/24
I tried a few other password managers…
I tried a few other password managers and found them difficult to work with (Disclaimer: I am 75 yrs old and do not work well with apps or people) Not so with 1Password. While complicated for me, support was great! I was able to keep a dialog going and they solved my issues. If a company has slow or robot type support, I detest them. I have to use the app more for a more complete opinion, but 1Password is my choice.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].