9.8
SpotScore
1Password Reviews in September 2026: User Ratings, Pros & Cons
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1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 11-20 out of 7315
TB
Tiago Barros
08/08/24
Excellent product and customer service
Have been a 1Password user for many years. Aside from a great product, 1Password consistently offers excellent customer service. I wish other companies would be as attentive and cared as much about their customers.
A
AL
08/08/24
quick response
quick response
A
AL
08/08/24
quick response
quick response
TB
Tiago Barros
08/08/24
Excellent product and customer service
Have been a 1Password user for many years. Aside from a great product, 1Password consistently offers excellent customer service. I wish other companies would be as attentive and cared as much about their customers.
KD
Kenji D'Aguiar
08/08/24
Awesome product support
1password support team helped me significantly with a migration issue I was encountering. The service was excellent even though I have a trail membership. I'm really happy with my switch to 1password!
JN
Justine Newport
08/08/24
it is usually easy to book in
Date of experience: August 08, 2024
J
Jim
08/08/24
1Password tech support: Best in class!
I have enjoyed using 1Password for years. Last night after 11:00 PM I learned about their amazing tech support. I sent a question to their support email address and received a clear and helpful response within the hour. They responded to my follow-up questions throughout the night, providing extra context (and empathy!) to help me understand the different 1Password tools. By the time I woke up this morning, my issue was already resolved. Best support service I've experienced.
AC
Allen Chen
08/08/24
Customer support responds quickly
Customer support responds quickly and provides excellent solutions.
A
Andrew
08/07/24
I was surprised by how quickly I was…
I was surprised by how quickly I was able to get a response, and how easy Marcus made the process. Just another reason I love 1Password.
PO
Philip Ohnewein
08/07/24
Support was to the point
Support was to the point, very swift, friendly, uncomplicated process. Got answer by two 1Password employees, though, on the same ticket.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].