1Password Reviews in September 2026: User Ratings, Pros & Cons

Great experience

Great experience, quick responses

Answered all of my questions

Answered all of my questions, provided clear instructions, quick response time, and professional.

Move from Lastpass to 1Password

Many years ago I already tried password managers, but back then I was very satiesfied with Lastpass. Especially the low price. However, due to the recent incidents I have decided to switch to 1Password with my family account. I must say I do not regret it, I only regret that the higher price of 1password let me choose lastpass back then. The fast support from 1password is amazing! I can highly recommend 1password for anyone. It is more and more important to have stronger passwords and if ...

Support is very helpful

Support is very helpful, and I am generally happy with the product. Apps are very intuitive, and secured. Using this product from 2009.

They assisted me with an account I had…

They assisted me with an account I had created a long time ago. They were very helpful.

Customer Support

Overwhelmed with “forgot my passwords” for apps on both PC and iPhone I asked AI Bing for reviews and reasons for password manager apps. 1Password came up highly rated across the board so I signed up for the Free Trial. Initially I found myself with so many “how to” questions. I was about to give up. I wrote one e-mail to 1Password about my concerns and what followed was an open-ended e-mail thread of online support with the clear message of “we're here to help.” After a very brief on ...

Helpful support staff

It was evident that the support staff had a clear understanding of the cause of the issues I had. They communicated solutions to me efficiently and clearly.

A nicely done HORROR

A nicely done HORROR for old customers like me who were acquired in July 2018. You are fine until it happens to you. The problem: I could not unlock my 1Password with my password as a daily user across all devices, without any reason, on July 16th, 2023, after my last log-in at 19:17. It just happened like that!! What I get: A full support team utilizing the argument that they don't have my information, which is why 1Password is secure, and blame me, the daily user, for not knowing my ...

Great support

I was transitioning from a standalone vault in 1Password 6 to the new 1Password 8. This involved many steps to ensure that I moved all my data properly to the right servers in the 1Password cloud. The support team was always there to assist me during this journey, they patiently answered my questions (I had many of them), they provided me with easy to follow step by step instructions, they were empathetic, knowledgeable and always quick to respond. My transition to 1Password 8 was not easy, ...

I was provided the directions to create…

I was provided the directions to create a custom snippet. NO PROBLEM!!! :)