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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in September 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 1331-1340 out of 7315

RC

Roman C

11/14/23

5 out of 5

1Password support team are the best

The 1Password support team was quick, responsive to fix my data sync issues.

JA

Jennifer Adrian-Thiroux

11/14/23

5 out of 5

1Password support gives me such peace of mind

1Password support always gets back to me within one or two days with a straightforward answer to solve my problems. The professionalism is in paralleled in my experience working with businesses, and I very much appreciate it in this time of misinformation and manipulation of customers, in an attempt to raise the bottom line. 1Password has given me an incredible amount of peace of mind, having all my passwords in one place, and not having to create them one at a time not to mention the auto ...

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C

ChristianL

11/14/23

5 out of 5

Great product

Great product, great customer service

M

Michal

11/14/23

5 out of 5

Support solved my issue very quickly…

Support solved my issue very quickly and I am fully satisfied with the result.

ES

Eugene Shtoka

11/14/23

5 out of 5

Very nice

Very nice, patient and knowledgeable support, very positive experience. On the other hand, adding couple screenshots to the guide would have prevented the need to ask for support altogether.

K

Kit

11/14/23

5 out of 5

Solved Promptly and Quickly

Date of experience: November 15, 2023

KL

Kenneth L

11/13/23

5 out of 5

My Exceptional Support Experience

I loved the overall experience. I needed to upgrade from 1PW7 to 1PW8. I was having multiple issues so I reached out to customer support. I had an exceptional experience and seamless interaction as I worked with several support staff. All were very responsive, knowledgeable and provided detailed instructions for my issues. I was able to get 1PW8 up and running on all my devices and I couldn't be more happier because I love the 1Password platform. Thanks to you all for your patience and ...

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A

AB

11/13/23

5 out of 5

easy to use

its a great tool, easy to use and the staff is very quick to answer if needed !

ML

Mariana Lima

11/13/23

5 out of 5

Good app and awesome suport team.

Date of experience: November 14, 2023

MJ

Mark J. Ross

11/13/23

5 out of 5

Every time I have contacted support

Every time I have contacted support, response is fast and on point. Great product and better service makes a good deal better.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].