1Password Reviews in September 2026: User Ratings, Pros & Cons

Quick response

Date of experience: November 18, 2023

Quick response (even on the weekends)

1Password support was very professional, quick and thorough. I had to upgrade my subscription and I was given all the information needed.

Keturah and Kayla helped me with an…

Keturah and Kayla helped me with an account problem due to my error. They were very professional with helping my resolve issue in a timely manner. I'm very happy with using 1Password and the great customer service support. Thanks

The App is the Gamechanger

1Password is my 4th password manager in the last years and the user experience has improved every time. But the improvement of the last change to 1Password was the biggest. The mobile app is simply perfect: the ability to pin objects or fields is great or copy entries by clicking on them is very easy.

i recently began using 1 password…

i recently began using 1 password manager and I am very pleased that I did. 1 password manager is very easy to install and enter all your pass words. equally important once installed the system the system works very well.

Really Fast Help

My Problem was resolved within less then one day.

The 1Password Support team is amazing

The 1Password Support team is amazing. They were professional, friendly, very detailed in the instructions and what to do, ensured they had a clear understanding of the issues I was having, and were very patient with me (we went back and forth quite a few times before I got everything resolved). Truly appreciated 😀

Master Class in customer support

First, 1Password came to my attention by a well-regarded security professional whose name I cannot share but with whom I trust with my family's life. Full stop. When signing up for the 1Password trial, due to an error on my part, I had to engage with the 1Password customer support team to transfer vault data and, in turn, ask for an adjustment to my billing to receive a discount on my 1st-year subscription - which one could have easily argued due to "my" error I was not entitled. To my ...

Using 1Password for a couple of years

Using 1Password for a couple of years. Easy to use and provides me the right tools to keep my accounts safe on internet against cybersecurity threats. Had 1 issue with my account and was solved quickly with the great customer support

Quick and adequate response from support

Already for some time a happy user of 1Password. Great to see how things keep improving over time. Always pleasant how support responds quickly and adequately. This was about getting tax off the invoices, but also questions about policy and direction were answered very well in the past.