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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in September 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 1201-1210 out of 7315

SW

Simon W

11/26/23

5 out of 5

Refreshingly pleasant, near-immediate human responses

I inquired through a support email as instructed in Reddit by a 1Password team member. The answer came within minutes with a fully fluent person. This continued around the clock at all hours with immediate and helpful replies. Ultimately they couldn't fulfill my request (I was asking for a promotion that was only available to personal accounts, whereas I'm paying for a family account), however 1Password came through with a gesture of appreciation for continuing with them. Seriously, this is ...

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FF

Fernando FerreiraDeLoza

11/26/23

5 out of 5

Great experience

Great experience. Simple and quick communication. You are the best

B

blq

11/26/23

5 out of 5

Great customer support

Great customer support, really fast response time and very helpful and thoughtful. The service is awesome and it’s honestly the best password manager ever.

P

Pete

11/26/23

5 out of 5

Good customer service with excellent…

Good customer service with excellent security measures.

C

customer

11/26/23

5 out of 5

Quick response and clear communication!

Date of experience: November 27, 2023

ER

Erika R

11/26/23

5 out of 5

easy migration from lastpass

easy migration from lastpass. feels secure. good customer service

P

Pete

11/26/23

5 out of 5

Great help with trouble applying a discount

Had trouble applying a discount to purchasing a 1password subscription. Customer Service was very helpful in getting it to go through.

G

G.M

11/25/23

5 out of 5

Excellent customer service

Zahra was very responsive and helpful!

LD

Liam D

11/25/23

5 out of 5

Quick and prompt support

Great, very prompt support even over a weekend!

RQ

Rahmatullo Qosimov

11/25/23

5 out of 5

Everything is great

I recently started using 1password.com and I have to say, it is absolutely awesome! It has made managing all of my passwords and logins so much easier and more secure. The interface is user-friendly and intuitive, and the customer support team is incredibly helpful. I highly recommend 1password.com to anyone looking for a top-notch password manager.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].