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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in September 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 1151-1160 out of 7315

RH

Ryan Harris

12/02/23

5 out of 5

Really Good Support & Support Agents!

So I had an issue with my 1Password Subscription where basically I had made the switch from 1Password Monthly to 1Password Yearly and in doing so, I was charged for 1Password Yearly but 1Password Monthly was still also trying to charge me at the same time and so I had gotten in contact with 1Password Support and omg they were super helpful, super fast at replying and super nice and actually ✨ Human ✨ rather than AI, and this made the process for me go faster than it would have done if it ...

Read more

B

BRUCE

12/02/23

5 out of 5

I had difficulty working 1password on…Iphone

I had difficulty working 1password on my iphone. All other devices, (Mac, Windows, Safari, and now Iphone). Emailed and called on a Sunday, and received a response 1 hour after requested.

BR

Breno Rafael Corrêa

12/02/23

5 out of 5

The attendant was super kind

The attendant was super kind and attentive, and helped me a lot

JZ

John Zinn

12/02/23

5 out of 5

As always a quick answer within a day…

As always a quick answer within a day which fully answered my question and solved the problem I had. Very many thanks to the 1Password Team.

B

BRUCE

12/02/23

5 out of 5

I had difficulty working 1password on…Iphone

I had difficulty working 1password on my iphone. All other devices, (Mac, Windows, Safari, and now Iphone). Emailed and called on a Sunday, and received a response 1 hour after requested.

EU

Eiji UEDA

12/02/23

5 out of 5

Good Support

quick, accurate, and friendly solutions were provided.

RH

Ryan Harris

12/02/23

5 out of 5

Really Good Support & Support Agents!

So I had an issue with my 1Password Subscription where basically I had made the switch from 1Password Monthly to 1Password Yearly and in doing so, I was charged for 1Password Yearly but 1Password Monthly was still also trying to charge me at the same time and so I had gotten in contact with 1Password Support and omg they were super helpful, super fast at replying and super nice and actually ✨ Human ✨ rather than AI, and this made the process for me go faster than it would have done if it ...

Read more

PL

Paul Larouche

12/02/23

5 out of 5

1Password understands users switching from another pw manager.

1Password understands the concerns of users switching from another password manager. I found that the functionality of 1P was superior to my previous pw manager and that the import function was easy and very thorough. Nothing was left behind. Also the credit for my current subscription made me decide to switch now and not in 9 months at the end of my current. Customer service was friendly, quick and efficient.

H

Hans

12/02/23

5 out of 5

Amazing helpdesk service!

The service was quick, friendly, and extremely professional and helpful. The problem was solved in no time. This could definitely be a model for other companies! I am glad I chose 1Password 😀

CK

Christopher Kramek

12/02/23

5 out of 5

Paula, Elly & Clarinda

Paula, Elly, and Clarinda were the three wonderful !Password friends that helped me so much to recover my account for which I had lost access to. They are wonderful people and very friendly, and always there to help!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].