9.8
SpotScore
1Password Reviews in September 2026: User Ratings, Pros & Cons
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1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 1141-1150 out of 7315
MT
Mr Taylor
12/04/23
Brilliant service
I recently experienced exceptional customer service that exceeded my expectations. The staff was incredibly attentive, knowledgeable, and went above and beyond to address my concerns. Their prompt response and genuine effort to ensure my satisfaction left a lasting positive impression. Overall, a stellar example of outstanding customer service.
DB
Dennis Beck
12/04/23
1 Password support is excellent!
1 Password support solved my problem with two emails. They were very thorough with instructions and had my problem solved quickly and I was able to update to the latest version.
KH
Keith Henley
12/04/23
Dogged in the pursuit of a resolution to a problem
I was impressed with the relentless pursuit and endeavour to solve the issues I had with my wife’s iPad Pro sharing data as a family member and creating private vaults for her use. Laura Rooke deserves special mention for her patience and professionalism.
AG
Adele Gould
12/03/23
OUTSTANDING SUPPORT
THIS SUPPORT PERSON WAS INCREIBLE. HE DEMONSTRATED EXPERTISE, EXTREME. PATIENCE, AND RELIABILITY. I COULD NOT HAVE WISHED FOR MORE!.
RW
Reed Watson
12/03/23
The customer service rep that contacted…
The customer service rep that contacted me today knew the answers and how to help me. Very thankful to have restored the contents of my app. Thank you!
S
Steve
12/03/23
1Password Family Billing Plan
I had a question about a 1Password Family billing plan. The support staff quickly addressed my question and all is good!
C
Calum
12/03/23
Amazing customer support from…
Amazing customer support from Siân-Kathryn Tucker. She helped me sort my membership and was both patient and understanding. Thanks Siân!
EU
Eiji UEDA
12/02/23
Good Support
quick, accurate, and friendly solutions were provided.
JZ
John Zinn
12/02/23
As always a quick answer within a day…
As always a quick answer within a day which fully answered my question and solved the problem I had. Very many thanks to the 1Password Team.
BR
Breno Rafael Corrêa
12/02/23
The attendant was super kind
The attendant was super kind and attentive, and helped me a lot
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].