123FormBuilder Reviews in July 2026: User Ratings, Pros & Cons

Good product, but has flaws and terrible support

What do you like best? Ease of use, good integration, nice features What do you dislike? The rules have flaws and support is always offline. Very slow in responding and resolving issues. What problems are you solving with the product? What benefits have you realized? Booking

If I would get all of my submissions... I'd love it.

What do you like best? Easy to create and edit forms... easy to understand... very user-friendly. What do you dislike? I have three people designated to receive the form submissions. In the beginning we were getting them... all of them. Then... all of a sudden... we stopped getting all of them. One of us would get a submission and the other two wouldn't... or none of us would get the submission at all and would have to log in to 123 to get the submissions. OR... all of us would get ...

Easy form creator with lots of options

What do you like best? The integration with WIX is very well done What do you dislike? MailChimp integration could be improved by allowing several rules for data import. Recommendations to others considering the product: Easy to use, improves workflows What problems are you solving with the product? What benefits have you realized? Bookings of Workshops. Easy to export to excel. Workflow has improved

Expensive and limited

What do you like best? At first, when I started with WIX, they have a special of 5$ for a limited "bronze" version of 123 contact forms. I used it for a long time... but I always hated it. What do you dislike? missing features that make forms interactive and fun. cheap on things... *MIssing "picture selection" was big for me... I want my user to select a picture as a choice. with 123form, you can't do that, you need to add a picture (which counts as one of your items) ...

123FormBuilder did what it said it would do

What do you like best? I liked that the app was intuitive. It was easy to set up and use. What do you dislike? Nothing really. I suppose if I had to choose, I'd say it wasn't free. :) What problems are you solving with the product? What benefits have you realized? We are gathering the all important contact info, employment, and quote data needed to help grow our business.

Great app that’s integrated into Wix

What do you like best? Easy setup and understanding is the primary thing. The free version is all what most small businesses need, but I hope that when the time is right for my company that I become their paying customer. What do you dislike? Exporting, or sharing, the gathered submissions wasn’t as clear as I would prefer. However, even this aspect was easily figured out. Recommendations to others considering the product: Great for small busi What problems are you solving ...

Great, but could be better

What do you like best? The ease of use when building a form- everything is pretty straight forward. Very simple and extremely useful Can Upload multiple forms- which is very very helpful. What do you dislike? How long the load times are on mobile devices( granted worth the wait, but still...could be an issue with wix and not the form builder thou ? ) and how old school it looks- would really like something a bit more sleek or "non- Html looking" Recommendations to ...

Easy to use. Quick reporting

What do you like best? I love that I get feedback immediately and that I can make various types of forms. What do you dislike? I'd like to be able to integrate the form using a qr code from your site. What problems are you solving with the product? What benefits have you realized? We are registering for meetings. We know who is coming.

Perfect for my small form requirements

What do you like best? I like the free option that suits my requirements. What do you dislike? I was not able to generate a professional page look, but it's ok. Recommendations to others considering the product: Have a look at ActiveCampaigns and what they are doing as I have to use both services for my needs. What problems are you solving with the product? What benefits have you realized? Email marketing.

Intuitive, Easy & Completely Cusomizable

What do you like best? I really like that I can easily customize the forms to match my clients' websites exactly. Also, there are so many options available regarding fields - what, where, how many, radio button, dropdown, etc. One of my clients especially like the ability to have an email sent not only to their business, but to the person filling out the form as well. What do you dislike? I do wish that we had the option for auto fill, but not by using LinkedIn (nothing against ...