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Top 7 Free CXInfinity Alternatives, Compared (2026)

Explore 7 alternatives to CXInfinity — vetted by our editors with real user reviews, pricing, and feature comparisons.

The 7 free CXInfinity alternatives buyers shortlist most

Quick answer

The strongest CXInfinity alternatives right now are LiveAgent, Supportbench and SalesCRM. LiveAgent takes the top spot with a SpotScore of 9.8 and a 4.7★ rating. Compare the full set of 7 on score, rating, and price below.

If CXInfinity isn't pulling its weight, this list points you to better options. These 7 omnichannel commerce software free alternatives are ranked by SpotScore (verified satisfaction and market presence), ratings, and pricing model, with editorial review on every entry. Compare them in the table, then read the detail for each pick below.

ProductSpotScoreRatingPricingBest for
LiveAgentConnect with your customers on all channels.9.8★★★★★ 4.7(870)Freefrom $15 /User/Monthteams of all sizes
SupportbenchEfficient Support Management for SMBs9★★★★★ 4.92(77)Freefrom $32/moteams of all sizes
SalesCRMBoost sales and streamline workflows with SalesCRM.8★★★★★ 4.5(3)Freefrom $19/moteams of all sizes
QualifiedAccelerate sales, maximize your website's potential.—★★★★★ 4.6(25)FreeFree Trial · Quotation Basedteams of all sizes
Chat Breezes“Connect, engage, and succeed with Chat Breezes.”—Not yet ratedFreeFree Trial · Freemium · Subscriptionteams of all sizes
MoleStreamline your social connections with ease.—Not yet ratedFreeFreemium · Subscriptionteams of all sizes
EunimartMaximize your online potential with AI-powered ecommerce.—Not yet ratedFreeFreemium · Quotation Based · Subscriptionteams of all sizes

9.8

SpotScore

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

870 verified reviews

Add to compare

What is LiveAgent?

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

Read more about LiveAgent
Free Trial

9.0

SpotScore

Supportbench - Help Desk Software

Supportbench

Efficient Support Management for SMBs

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.9

77 verified reviews

Add to compare

What is Supportbench?

Supportbench. is an affordable Help Desk Software for SMB companies who manage their own customer support. It's the most simple to use Support Desk Software with many features & customization options. Supportbench. has helped customers with similar requirements, to better manage their ...

Read more about Supportbench
Free Trial·

Supportbench offers custom pricing plan

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8.0

SpotScore

SalesCRM - CRM Software

SalesCRM

Boost sales and streamline workflows with SalesCRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

3 verified reviews

Add to compare

What is SalesCRM?

SalesCRM is a pipeline management tool for sales teams that need to track deals, manage recurring revenue, and reduce manual data entry in their sales process. It provides reporting to help managers identify pipeline bottlenecks and prioritize opportunities without building custom dashboards. ...

Read more about SalesCRM
Free TrialTry Free →
Qualified - New SaaS Software

Qualified

Accelerate sales, maximize your website's potential.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.6

25 verified reviews

Add to compare

What is Qualified?

Qualified leverages the current website of companies to identify leads and get the best return on investment. This comprehensive developer assessment helps start meaningful sales conversation, convert outbound and digital adverts, and further analyse clues of buying intent. This software helps ...

Read more about Qualified
Free TrialTry Free →·

Qualified offers custom pricing plan

Chat Breezes

Chat Breezes

“Connect, engage, and succeed with Chat Breezes.”

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Chat Breezes?

Introducing Chat Breezes, the ultimate Social Commerce & Messaging Platform designed to revolutionize how businesses connect with their customers. With Chat Breezes, businesses can effortlessly streamline all social media interactions, promptly identify potential leads, and boost sales ...

Read more about Chat Breezes
Free Trial
Mole

Mole

Streamline your social connections with ease.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Mole?

Mole is a social channel connector with a mobile-first website builder that links customer touchpoints to messaging apps including WhatsApp, Telegram, and Messenger. It centralizes communication channels to help businesses manage lead generation and customer service from one interface.

Read more about Mole
Eunimart

Eunimart

Maximize your online potential with AI-powered ecommerce.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Eunimart?

Eunimart is an AI-powered ecommerce suite that helps brands sell across multiple channels, manage global logistics and supply chain operations, and run marketing automation from one platform. The company reports its tools can double revenues while reducing operational costs by up to one-third.

Read more about Eunimart

Eunimart offers custom pricing plan

Why each of these made the list

LiveAgent9.8Best for teams of all sizes

Multi-channel support across channels

Watch for: Can be overwhelming for new users

Supportbench9Best for teams of all sizes

Affordable for SMBs

Watch for: Limited features for larger teams

SalesCRM8Best for teams of all sizes

Empowers sales organizations

Watch for: May lack advanced features

QualifiedBest for teams of all sizes

Lead identification

Watch for: Requires website integration

Chat BreezesBest for teams of all sizes

Enables real-time communication with customers and team members.

Watch for: Limited Marketplace selection for additional apps and connectors restricts access to advanced integrations.

MoleBest for teams of all sizes
EunimartBest for teams of all sizes

Why teams look for a CXInfinity alternative

When CXInfinity stops fitting, it's typically for reasons such as:

  • Limited to small/medium businesses
  • May require training for full use
  • Integration limitations with some systems

What counts when comparing CXInfinity alternatives

Here's how the 7 free alternatives differ where it counts: 7 offer a free tier; paid plans run $15–$32, with LiveAgent the cheapest entry point; and Supportbench is the highest rated at 4.92★ across 77 reviews.

How we ranked these.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to CXInfinity are Supportbench (4.9★), LiveAgent (4.7★), Qualified (4.6★). Compare all 7 alternatives side-by-side above.

When evaluating alternatives to CXInfinity, prioritize: Workflow Management, Automated Routing, Feedback Management, Customer Engagement, Live Chat, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply CXInfinity is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which CXInfinity alternative should you pick?

  • On a budget / just exploring: start with a free tier — LiveAgent, Supportbench and SalesCRM let you evaluate without paying upfront.
  • If real-user ratings matter most: Supportbench has the strongest star rating (4.92★) among the options with verified reviews.
  • Want the safest pick: LiveAgent has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

Migrating away from CXInfinity

Before you move off CXInfinity, export your existing data and confirm your new tool can import it. Check feature parity for the workflows you depend on, then run a short pilot on a free tier or trial before rolling it out. Most tools above offer a free way to test, so you can validate the fit before paying. Keep your CXInfinity account active until the migration is done.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].