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12 Best Customers.ai Alternatives in 2026, Free Options Included

Explore 12 alternatives to Customers.ai, vetted by our editors with real user reviews, pricing, and feature comparisons.

The 12 leading free Customers.ai alternatives, compared

Quick answer

The best free replacements for Customers.ai are Dashly, Serviceform and 360dialog. Dashly leads the list with a 4.93★ rating from real users. Compare all 12 on rating and pricing below.

Maybe Customers.ai costs too much, misses a feature you need, or just feels clunky. Whatever the reason, these 12 conversational marketing software free alternatives are the picks worth a closer look. We order them by SpotScore, a mix of verified user satisfaction and market presence, plus ratings and pricing. Use the table to compare at a glance, then dig into each below.

ProductSpotScoreRatingPricingBest for
DashlyConvert leads, grow business effortlessly.—★★★★★ 4.93(37)Freefrom $31.20/moteams of all sizes
ServiceformStreamline your business with service management software.—★★★★★ 4.85(21)Freefrom $99/moteams of all sizes
360dialogUnleashing the power of mobile communication.—★★★★☆ 4.26(29)FreeFree Trial · Subscriptionteams of all sizes
ConversicaAutomate, engage, and convert leads effortlessly.—★★★★★ 4.63(127)FreeFree Trial · Quotation Basedsmall & mid-size businesses
PoperAI-Powered Onsite Engagement for Boosting Retention and Conversions—Not yet ratedFreeFree Trial · Subscriptionteams of all sizes
EffebotEfficient voice messaging for your marketing needs.—Not yet ratedFreeFree Trial · Subscriptionteams of all sizes
BotfuelPower up your conversations with Botfuel's AI chatbots.—Not yet ratedFreeFreemium · Quotation Basedteams of all sizes
SmartargetBoost engagement, increase sales, effortlessly.—Not yet ratedFreeFreemium · Subscriptionteams of all sizes
DialogTabEffortless sales through conversational commerce.—Not yet ratedFreeFree Trial · Subscription · Quotation Basedteams of all sizes
Table DuckEffortlessly streamline customer support with AI.—Not yet ratedFreeFree Trial · Subscriptionteams of all sizes
SaleAssistEnhance your sales with interactive live shopping.—Not yet ratedFreeFreemium · Quotation Basedsmall & mid-size businesses
MakerobosBoost conversions and engage customers with Makerobos AI chatbot.—Not yet ratedFreeFree Trial · Freemium · Subscriptionteams of all sizes
Dashly - Conversational Marketing Software

Dashly

Convert leads, grow business effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Dashly?

Dashly is a conversational marketing and lead capture tool for small businesses that want to pull leads from their Facebook Business or Google Places presence directly into a contact manager. It eliminates the manual step of transferring social media inquiries into a CRM by routing new contacts ...

Read more about Dashly
Free TrialTry Free →
Serviceform - Conversational Marketing Software

Serviceform

Streamline your business with service management software.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Serviceform?

Serviceform is a lead capture platform for service-based businesses and real estate teams that combines customizable web forms, chatbots, and real-time visitor notifications to convert site traffic. It automates lead intake so sales teams receive immediate alerts on new inquiries, though its ...

Read more about Serviceform
Free TrialTry Free →·

Serviceform offers custom pricing plan

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360dialog - Conversational Marketing Software

360dialog

Unleashing the power of mobile communication.

Best for: SMB teams · Mid-market · Enterprise

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What is 360dialog?

360dialog is a WhatsApp Business API platform for marketing and customer support teams that want to run messaging campaigns or automate interactions through WhatsApp at scale. It acts as a verified WhatsApp partner for API access, enabling businesses to send broadcast messages, chatbot flows, ...

Read more about 360dialog
Free Trial
Conversica - Conversational Marketing Software

Conversica

Automate, engage, and convert leads effortlessly.

Best for: SMB teams · Mid-market

Start Free Trial

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watch-demo

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What is Conversica?

Conversica is a leading provider of Conversation Automation solutions, offering a cutting-edge AI-powered platform designed to enhance customer interactions. Their newest innovation in AI agents is the only solution trusted to navigate complex, multi-turn sales conversations, guiding buyers ...

Read more about Conversica
Free TrialTry Free →·

Conversica offers custom pricing plan

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Poper

AI-Powered Onsite Engagement for Boosting Retention and Conversions

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

Watch Demo

What is Poper?

Poper is an advanced AI-powered onsite engagement platform designed to optimize user interactions, enhance retention, and significantly boost conversion rates. The platform offers a comprehensive suite of tools, including popups, dynamic widgets, embedded content, notifications, forms, NPS ...

Read more about Poper
Free TrialTry Free →·

Starts from $0/month when monthly

Effebot

Effebot

Efficient voice messaging for your marketing needs.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Effebot?

Effebot offers a web service with which you can deliver an interactive voice message to your customer. The main difference between simple calling and other programs - a call will be made by a robot but without making any code. The call is the perfect instrument for your marketing strategy: ...

Read more about Effebot
Free TrialTry Free →
Botfuel - New SaaS Software

Botfuel

Power up your conversations with Botfuel's AI chatbots.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Botfuel?

Botfuel is a powerful platform that enables you to develop, execute, and manage advanced conversational chatbots. With its cutting-edge dialogue management and open source, modular framework, built on Node.js, it offers scalable conversational services. Designed for enterprises with large ...

Read more about Botfuel

Botfuel offers custom pricing plan

Smartarget - New SaaS Software

Smartarget

Boost engagement, increase sales, effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Smartarget?

Smartarget is an advanced tool that boosts user engagement and boosts sales without the need for coding. It seamlessly integrates with popular content management platforms like Cloudfare, Shopify, and WordPress, making it easier for users to connect with customers via WhatsApp, phone, email, ...

Read more about Smartarget

Starts from $4.16/Month when Billed Yearly, also offers free forever plan

DialogTab - New SaaS Software

DialogTab

Effortless sales through conversational commerce.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is DialogTab?

DialogTab enables users to effortlessly sell products and services via conversations. The software integrates with multiple chat platforms like WhatsApp, Messenger, and Live Chat, allowing users to converse with customers, send product links and images, take orders and receive payments on ...

Read more about DialogTab
Free TrialTry Free →·

Starts from $19/User/Month when Billed Yearly

Table Duck - New SaaS Software

Table Duck

Effortlessly streamline customer support with AI.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Table Duck?

Table Duck is a revolutionary customer support automation solution for businesses. This AI-powered virtual assistant eliminates the need for manual follow-ups in a natural and intuitive way. Help your customers quickly and easily by speaking to them in several languages such as English, ...

Read more about Table Duck
Free TrialTry Free →·

Starts from $19/Month

SaleAssist - New SaaS Software

SaleAssist

Enhance your sales with interactive live shopping.

Best for: SMB teams · Mid-market

Try for Free

Add to compare

What is SaleAssist?

SaleAssist.ai is the perfect tool for e-commerce enterprises to create a personalized and interactive purchasing experience. Our unique AI-powered Live Video Commerce SAAS system enables live shopping and streaming to maximize user engagement and sales conversion rates. Companies of all sizes ...

Read more about SaleAssist

SaleAssist offers custom pricing plan

Makerobos - Conversational Marketing Software

Makerobos

Boost conversions and engage customers with Makerobos AI chatbot.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Makerobos?

Makerobos is an AI-powered Chatbot Platform designed for Sales and Marketing. It is the perfect way to increase the conversion rate when visitors engage through chats on your website. Our all-in-one customer engagement platform helps you generate more qualified leads with email and SMS OTP ...

Read more about Makerobos
Free TrialTry Free →

How Customers.ai competitors stack up

Customers.ai competes with 12 other conversational marketing software tools tracked on Spotsaas. The closest by feature overlap are Dashly, Serviceform and 360dialog. Each is compared against Customers.ai on rating, pricing and feature coverage below.

Sites and apps like Customers.ai

Searches for "sites like Customers.ai" and "apps like Customers.ai" land on the same set of options as "Customers.ai alternatives" — the 12 options below cover both, whether you want a like-for-like replacement or something lighter.

Why each one belongs on this list

DashlyBest for teams of all sizes

Smart lead capture

Watch for: Limited customization options

ServiceformBest for teams of all sizes

Customizable forms

Watch for: Limited analytics

360dialogBest for teams of all sizes

WhatsApp integration

Watch for: Limited features

ConversicaBest for small & mid-size businesses

AI-driven conversations

Watch for: Requires training for optimal use

PoperBest for teams of all sizes
EffebotBest for teams of all sizes
BotfuelBest for teams of all sizes
SmartargetBest for teams of all sizes
DialogTabBest for teams of all sizes

Multi-platform integration

Watch for: Limited to conversational sales

Table DuckBest for teams of all sizes

AI-powered automation

Watch for: Limited customization options

SaleAssistBest for small & mid-size businesses

Interactive purchasing experience

Watch for: Requires reliable internet connection

MakerobosBest for teams of all sizes

AI-powered chatbot

Watch for: May require technical knowledge

Why teams look for a Customers.ai alternative

If you're considering a Customers.ai alternative, you're probably running into one of these:

  • Limited integration and automation features for advanced sales tasks, potentially requiring additional tools for full functionality.
  • Compatibility issues and occasional delays in analytics reporting, affecting data accuracy and real-time insights.

What to consider when replacing Customers.ai

Looking at the 12 conversational marketing software free alternatives through the data: 12 offer a free tier; paid plans run $31.2–$99, with Dashly the cheapest entry point; and Dashly is the highest rated at 4.93★ across 37 reviews.

Our ranking, explained simply.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Customers.ai are Dashly (4.9★), Serviceform (4.8★), Conversica (4.6★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to Customers.ai, prioritize: Lead Generation, Prospecting Tools, Sales Activity Automation, Campaign Management, Analytics, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Customers.ai starts from $225.00 per month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Customers.ai is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which Customers.ai alternative wins for your team?

  • On a budget / just exploring: start with a free tier — Dashly, Serviceform and 360dialog let you evaluate without paying upfront.
  • If real-user ratings matter most: Dashly has the strongest star rating (4.93★) among the options with verified reviews.

Switching from Customers.ai the smart way

Plan your Customers.ai migration around your data. Export it, confirm the new tool imports it without loss, and check that the workflows you depend on still work. Run a pilot on a free plan first, and keep Customers.ai open until the switch is complete.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].