Rule Based Chatbot
A rule-based chatbot is a type of software that uses predefined rules and logic to interact with users in a conversational way. It is designed to mimic human conversation and provide helpful responses to user inquiries. This feature uses a set of rules and decision trees to guide the chatbot's responses, ensuring that it stays on topic and provides accurate information. One of the key benefits of a rule-based chatbot is its ability to handle repetitive or routine tasks, such as answering frequently asked questions, without
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Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
